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Scheduled Time/ Date Registration Option

When setting a registration date, it would be beneficial to our families/ staff if we could set an appropriate time for the portal to open. As of now it's midnight on the scheduled date, which is very inconvenient to all. What specific challenge o...
Courtney Costa 24 days ago in Registration 1

Tuition per season

What specific challenge or problem does this idea solve? I have summer and fall registration happening at the same time. They are separate seasons. I want summer registration to pay now, but fall registration to go to balance so that we have incom...
Kate Finley 14 days ago in Tuition and Statements 2

Picture Day Scheduling

What specific challenge or problem does this idea solve? In the event section or any other section this could be set up in, if we create the event for Picture Day can there be someway we can set up time slots for parents to select for pictures? I ...
Cheri OSteen 21 days ago in Tickets and Events 2

Failed ACH on auto-pay removes payment

When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...
Peter Musser 9 months ago in AutoPay 0

Waiver - Create a Direct Link and/or include a link when registering through registration manager

When we find a waiver has not been signed, it would be nice to have a link to share that takes them directly to the waiver. What specific challenge or problem does this idea solve? We have quite a few missed waivers since registraton is not always...
Angel Venegoni 8 days ago in Registration 1

When a customer card is declined when running autopay a declined card fee should be applied.

What specific challenge or problem does this idea solve? At this point in time we need to run reports and manually apply the declined card fee. This takes time and resources from our front desk/admin staff. How should this work? When a credit card...
Mike Dalena about 2 months ago in AutoPay 1

Hire a bookkeeper or accountant to consult- I'm literally begging you

The way you guys have set up your payments, deposits, transaction codes, etc, is absolutely wild. Please consult with a bookkeeper or accountant before your next update. You provide so much information in the reports, but almost all of them are co...
Kara Ehrenfeldt over 1 year ago in Tuition and Statements 10

Post Tuition by Season - VOTE HERE

Combining into one post to upvote! Add the ability to select a specific season to post to in "post tuition to accounts." Most studios have seasons that run all year, or for extended periods of time (eg. competitions), that they categorise into dif...
Holly Michelsen about 2 months ago in Tuition and Statements 1

Enable Tap to Pay for Recital ticket sales

What specific challenge or problem does this idea solve? Speed up the ticket buying process at the door for the recital by allowing Tap to Pay for tickets. How should this work? Give the option to tap a card or phone with payment options to purcha...
Anne Morris about 1 month ago in Tickets and Events 0

"You Owe" in Red should ONLY be what is due now. Not total of balance for whole year

Parents should only see what is due in "You Owe" in Red on their portal. It causes stress and they do not understand why they have such a huge balance. We put in all of our competition charges on a monthly payment so parents can pay off ahead of t...
Lynda Collins 10 months ago in Tuition and Statements 2