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For Studio Pro
Created by Kara Ehrenfeldt
Created on Oct 10, 2023

Hire a bookkeeper or accountant to consult- I'm literally begging you

The way you guys have set up your payments, deposits, transaction codes, etc, is absolutely wild. Please consult with a bookkeeper or accountant before your next update. You provide so much information in the reports, but almost all of them are completely useless. Please have all the payments from a specifc day deposit on the same day, even if there needs to be separate deposits for credit cards vs ACH payments. Please allow the payments to be assigned a transaction code automatically. Please provide reports that have DSPMS fees and transaction codes in the same report. Please prioritize this part of your software, because it's about 10 years in the past as it stands right now.

  • Erica Willemsen
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    Apr 15, 2025

    Yes, Yes, Yes!!! We just switched to SP and this is the biggest setback for us. We have been tracking date for 15 years by program. There is no possible way we can just lump everything in one income bucket now. And if we want to, we have to post tuition individually by class (150x per month). A few solutions I wished we had:
    1. A financial transaction report by Class Group.
    2. In the Registration Box in each class there is a tool icon to update Transaction Code. If this could be next to Tuition, it would be GAME CHANGING!
    I would be willing to meet with whoever to help get this implemented.

  • Office
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    Apr 8, 2025

    This has to be fixed, we are having to double touch everyone's accounts to make sure all payments are assigned correctly.

  • Doreen Piechota
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    Dec 28, 2024

    I am looking at using DSP and this concerns me. I want it to be easy.. It should easily integrate with quickbooks.

  • Sandra Long
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    Dec 5, 2024

    It's crazy - there are much easier ways to do accounts!

  • Angela Wieland
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    Jun 20, 2024

    I completely agree this is the most vital part of the software, yet apparently has the lease amount of attention paid to it. It's extremely frustrating and time consuming.

  • Kara Ehrenfeldt
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    Jan 16, 2024

    Lindsey Curry, So sorry! If you have any questions, let me know- I'll help in whatever way I can :)

  • Lindsey Curry
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    Jan 12, 2024

    Oh my word! I just signed up for this and now I'm terrified. We manage our business through Quickbooks and once I show my husband this, he's going to implode.

  • Mike Stewart
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    Jan 7, 2024

    I agree whole heartedly with Kara. I try to use excel to get the detail I need to manage the business. I takes a lot of time and it never ties out exactly.

    This would be a huge time saver for me.

  • Brianna Barron
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    Jan 7, 2024

    Agree!!!

  • Christine Blais
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    Oct 10, 2023

    Agree. This is a huge concern of mine and makes my month end reconcilliation impossilble! I need to also see the total Merchant fees as well. For a Database system, this is an expectation. Please make these changes asap.