What specific challenge or problem does this idea solve? Fees charged to accounts with various due dates. How should this work? Allow an option for "auto-pay amounts due through today". For instance if tuition is due on the 15th, and costume fees ...
When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...
Receive one summary email of AutoPay instead of 305 individual emails.
Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.
Email notification to admin when a credit card is declined
When credit cards are declined in auto-pay, we would like to get an email notification like how you can be notified for ACH failures. Although you can see it in the status monitor, when processing many accounts at once, it would be nice to receive...
I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.
It would be great to have an auto-pay terms and conditions that parents must "check" in order to agree to when signing up for auto-pay and for this "signature" to show up in the report for Parent Waivers.
Greatly needed......when a student withdraws from all classes - student and parent should AUTOMATICALLY be moved to inactive status, be removed from auto payments, and all future payment plans cancelled.
An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...
G Garcia
over 3 years ago
in AutoPay
3
Will not implement
It would be lovely if we could make simple changes to payment plans without having to cancel the plan and make a new one. For those times we may have set it up incorrectly, or need to adjust it. For example, if we wanted the plan to post to a diff...
0
3
Will not implement
