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Unallow Unsubscribe if balance owing

Users shouldn’t be able to unsubscribe if they have money owing.
Administration over 1 year ago in Communication 1 Will not implement

Notification For Expired Auto Pay Cards

An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...
G Garcia over 3 years ago in AutoPay 3 Will not implement

Take off Phone verification

it would be nice to have the option to take off the phone verification to login. My sister and I both login to DSP on multiple devices and I always have to ask her for the code. It was easier when we didn’t have that.
Guest 11 months ago in Settings 2 Will not implement

Video upload on DSP

I'd like there to be a way to upload videos to the portal for dancers and parents to see without having to put them on youtube first.
Debbie Caughey over 3 years ago in Settings 1 Will not implement

A way to easily upload videos with out putting on you tube first.

I have 35-40 classes, To up load all videos to you tube then go through and organize what class to load them to > it would be much more convenient if we could just up load videos to the app and Label them for what they are.
Vanessa McNutt almost 3 years ago in Parent Portal 2 Will not implement

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron over 3 years ago in Communication 3 Will not implement

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co over 3 years ago in Communication 2 Will not implement

Report to show who has not purchased tickets

I would love a report that shows which parents have not purchased tickets to the recital.
Ashlee Maxwell over 2 years ago in Tickets and Events 2 Will not implement

Read Receipt

Is it possible to add if an email has been viewed, or make read receipts to be sent? We have parents who say they never received communications that have been sent out even though it shows in their history.
Guest almost 3 years ago in Communication 1 Will not implement

Add student name to email

Families with multiple students often have difficulty understanding which student a bulk email refers to. Eg. Invitation to performance team/exam etc Auto populating the email with the student name: Re 'student name' would be very helpful.
Shelle Conroy over 3 years ago in Communication 4 Will not implement