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Receive one summary email of AutoPay instead of 305 individual emails.

Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.
Admin about 3 years ago in AutoPay 0

Parent portal should not say "you owe" when charges are due in the future

Parent portal shows "you owe" even if balance is owed in the future. My parents call angry they paid and still owe money. We would like to add each month with due date at beginning of year so parents can pay ahead if the wish. But that will show a...
Lynda Collins over 1 year ago in Parent Portal 6

More Direct Path To Open Costume Consule

Currently you have to navigate through so many sub tabs to get to the costume console. Being able to access it under "more" or "magic" would be so much easier! I feel that same about recital wizard. We use these too frequently to have to click thr...
Office Staff 2 months ago in Costumes 1

Email notification to admin when a credit card is declined

When credit cards are declined in auto-pay, we would like to get an email notification like how you can be notified for ACH failures. Although you can see it in the status monitor, when processing many accounts at once, it would be nice to receive...
Sharon Goldfarb 4 months ago in AutoPay 0

Keep discounts separated from other seasons

What specific challenge or problem does this idea solve? When my parents go to register for summer classes (while fall/winter classes are still in session), they get a massive discount because they could currently be enrolled in 7+ classes. Their ...
Mary Baniowski 10 days ago in Seasons 1

Different Trial email for different seasons/classes or groups

What specific challenge or problem does this idea solve? Be able to send different email to trial students based on their season, class or group. For example it means your not sending the same welcome /trial email to students who are 18 years old ...
Jemma Jacobs 11 days ago in Leads and Prospects 0

See Who has selected classes but not yet paid registration fee

What specific challenge or problem does this idea solve? Being able to see who has selected classes but not yet registered to be able to follow up with those parents. How should this work? A report that shows which students have selected but not p...
Stephanie Henshaw 19 days ago in Registration 2 Already exists

Force correct phone number format input at registration

It would be beneficeial to 'force' the correct number formatiing for phone numbers at the registration stage to avoid people inputing varied formats which affects Robo texter
PIRRIE PERFORMING ARTS about 1 year ago in Registration 0

Send me an email when payment declined

I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.
Stephanie Henshaw over 1 year ago in AutoPay 2

Overhaul Downloaded Reports Format

What specific challenge or problem does this idea solve? Downloading of reports is typically done so people can work with the data. The current format makes this impossible to do without spending a lot of time to reformat and fill in data to then ...
Alex Goldstein 2 months ago in Reports 0