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AutoPay

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Autopay Required Box Should Be Moved To The Checkout Screen

What specific challenge or problem does this idea solve? When enrolling on the portal, the checkbox that is required to sign up for autopay should be displayed on the checkout screen! How should this work? Parent logs in, selects their classes, hi...
Shianne Williams-Brown about 3 hours ago in AutoPay 0

Option to run auto-pay by fee due dates

What specific challenge or problem does this idea solve? Fees charged to accounts with various due dates. How should this work? Allow an option for "auto-pay amounts due through today". For instance if tuition is due on the 15th, and costume fees ...
Julie Mulato about 1 month ago in AutoPay 1

Failed ACH on auto-pay removes payment

When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...
Peter Musser 7 months ago in AutoPay 0

Receive one summary email of AutoPay instead of 305 individual emails.

Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.
Admin about 3 years ago in AutoPay 0

Email notification to admin when a credit card is declined

When credit cards are declined in auto-pay, we would like to get an email notification like how you can be notified for ACH failures. Although you can see it in the status monitor, when processing many accounts at once, it would be nice to receive...
Sharon Goldfarb 4 months ago in AutoPay 0

Send me an email when payment declined

I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.
Stephanie Henshaw over 1 year ago in AutoPay 2

Auto-pay Terms and Conditions

It would be great to have an auto-pay terms and conditions that parents must "check" in order to agree to when signing up for auto-pay and for this "signature" to show up in the report for Parent Waivers.
DSP Admin over 3 years ago in AutoPay 1 Planned

Payment Plan Auto Cancellation

Greatly needed......when a student withdraws from all classes - student and parent should AUTOMATICALLY be moved to inactive status, be removed from auto payments, and all future payment plans cancelled.
Toinette Robinson over 1 year ago in AutoPay 0

Notification For Expired Auto Pay Cards

An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...
G Garcia over 3 years ago in AutoPay 3 Will not implement

Allow Simple Changes to Payment Plans

It would be lovely if we could make simple changes to payment plans without having to cancel the plan and make a new one. For those times we may have set it up incorrectly, or need to adjust it. For example, if we wanted the plan to post to a diff...
Elisabeth Breckenridge 6 months ago in AutoPay 0