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Ideas Portal
For Studio Pro
Categories AutoPay
Created by Sharon Goldfarb
Created on Dec 16, 2024

Email notification to admin when a credit card is declined

When credit cards are declined in auto-pay, we would like to get an email notification like how you can be notified for ACH failures. Although you can see it in the status monitor, when processing many accounts at once, it would be nice to receive a notification so that it is clear which parents we need to contact for new payment information.