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Ideas Portal
For Studio Pro
Created by DSP Admin
Created on Aug 23, 2021

Auto-Pay Options: Beyond Tuition and Full Balance

Original Title: Other choices - not just tuition or entire balance


Please add a way to auto-pay for a specific amount/charge. For example, if a competition team fee is due, I'd like to be able to auto-pay just that fee rather than only having the option of tuition or entire balance.

  • Leah Dennon
    Reply
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    Mar 14, 2025

    PLEASE add category - "pay by transaction code"!! Having to go through each account to pay specific fees defeats the "saves administation time" that DSP advertises!

  • Rhiannon Pelletier-Guerrette
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    Mar 8, 2023

    PLEASE!!! It's so much work to do what needs to be done manually!

  • Lindsay Pekny
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    Sep 3, 2022

    Yes, please! There is nothing automatic about this process for the back office. The ability to process payment by transaction code would be a game changer.

  • Kimberly Reim
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    Aug 22, 2022

    I literally just came on the idea portal to ask for this! PLEASE MAKE THIS CHANGE!

    I will be separating payments into 8 months so I have to charge 13% for 7 months and the remaining 9% for the last month since it cannot be split evenly. It's caused a lot of confusion for my families.

  • Taylor Chillingworth
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    May 9, 2022

    This would be amazing, we would love to just direct debit the concert costume fees not it be mixed with the normal fees!

  • Jessica Rush
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    Apr 16, 2022

    We have various festival tickets due throughout the season so the ability to code certain things auto-pay at times different than the balance would be so helpful!

  • Guest
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    Apr 15, 2022

    Yes, this would be amazing! It would be awesome to run AutoPay by transaction code!

  • Jessi Rohr
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    Feb 28, 2022

    Yes Please!!! We do a costume deposit, we do team fees, we do all kinds of charges/codes that i have to go through and charge one at a time. PLEASE create more options for what we can run autopay for.

  • Guest
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    Nov 22, 2021

    I totally agree with this!!! Auto Pay is clunky and time consuming the way it is currently formatted. This would be a great improvement.


  • Guest
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    Nov 22, 2021

    This is a feature we would be very keen for!! We have almost 1000 students so going in and running the transaction separately is just not going to work! I would be very grateful if this could implemented!

  • Andrew Palma
    Reply
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    Nov 5, 2021

    This feature would save me a lot of time! If I can run auto-pay with various transaction codes, I wouldn't have to do tedious work of going into each individual account and running the transaction myself.

    I feel like this is one of the more important updates that can be implemented. :)

  • Ryan Rickard
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    Oct 15, 2021

    Agree, I don't need phone support if email support is an option; and don't like to know that I am having to pay extra for those that need phone support.

  • Guest
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    Sep 21, 2021

    Yes, would be awesome to be able to run cards for the various transaction codes I use!

  • Sandy Miller
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    Sep 2, 2021

    I have my tuition posted on the 20th and due on the 1st, and my extra fees posted on the 5th and due on the 15th. This way, I can always run balance which then takes into account any credits they have, and any miscellaneous things they buy every two weeks.

  • Tanya Melech
    Reply
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    Aug 23, 2021

    Hi, For this option I have implemented a contract for the parents and use the highlight notes on their signed contract to use the card on file. Yes, I have to go through each account, but I can work with this and apply payments through their saved credit cards and not through the auto pay option.

  • +602
3 MERGED

Require parents to sign up for auto-pay for just one particular class or season.

Merged
I do not require auto-pay for my students. But I collaborate with another competition studio (we are a ballet studio) and their students come to us for ballet class. It is harder to get payment from this group - I would like to require auto-pay fo...
Brenda Tally about 2 years ago in AutoPay 1
29 MERGED

Please make Auto-Pay more flexible and customizable.

Merged
Auto-pay has three choices Tuition, Balance, or "Tuition or balance whichever is less." While this is a good start we desperately need more control and a smarter Auto-pay system. Our front desk unanimously agrees that running tuition should bill t...
Mike Dalena over 1 year ago in AutoPay 2
116 MERGED

Auto-Pay by Transaction Code

Merged
It would be great if we could use Auto-Pay to draft payments for different transaction codes, and not just tuition. For example...for costume fees, or competition fees, etc.
MDM Volunteer Two over 2 years ago in AutoPay 2
5 MERGED

Autopay - Past Due Balance Only

Merged
It would be helpful to have an AutoPay option to charge for past due balance only . We post charges that are due in 30 days, so we would only want to collect payment for those once they come due. This would be a less scary for customers who are co...
Traci Henney over 1 year ago in AutoPay 0
2 MERGED

AutoPay for everything past due

Merged
We post costume (and other) fees that are not due yet. It would be useful if we could run AutoPay for past due items only. Thank you.
Traci Henney 4 months ago in AutoPay 0
2 MERGED

Auto-Pay Transaction Codes

Merged
Being able to select the transaction code when running auto-pay so different seasons can have their own transaction codes.
Angelica Palmer about 3 years ago in AutoPay 0
31 MERGED

Multiple Auto Payment Options besides Tuition and Full Balance

Merged
It would be helpful to have the option to charge for specific things on families ledger but not have to go into each individual family. For example, we have tuition payments due the 1st of each month and costume, competition, or choreography fees ...
DSP Admin over 3 years ago in AutoPay 0
11 MERGED

Autopay Set Up - Classes AND Seasons

Merged
Not all classes are by seasons, and some classes are short sessions. It'd be helpful to have autopay be changeable to specific classes as well as seasons.
Jaami Waali over 2 years ago in AutoPay 0
2 MERGED

Running autopay by class not group.

Merged
My fall season had two starts. two classes in August and the rest in September. I need to run autopay for just these two class but cant without making a Parent Group. The class IS the group. Its furstating having to either make a new group called ...
Billing Dancing in Harmony over 3 years ago in AutoPay 0
2 MERGED

AutoPay for specific Seasons WITHOUT having to manually adjust the date

Merged
I have different seasons for different types of classes so this means they will be billed differently and at different times. I was just told that if I only wanted to process autopay for a single season, I then have to go manually adjust all the d...
Guest 7 months ago in AutoPay 0
10 MERGED

AutoPay by Transaction Code

Merged
We were able to run auto pay by transaction code on our old software, that would be very helpful. So if we need to just run "team costumes" and we enter those charges for just team members, we can run those charges alone. We have a lot of needs to...
Lisa Gaunt over 1 year ago in AutoPay 1
97 MERGED

Auto-pay options

Merged
Original Title: Options for auto pay besides Tuition and Balance. There needs to be a drop down for entering different transaction codes for auto-pay. For instance, On the 5th of the month I need to pull Company Fees for over 100 competition dance...
Makenzie Thomas over 2 years ago in AutoPay 1
2 MERGED

Auto-Pay Filters

Merged
When running Auto-Pay, we would like for there to be a filter "Check all parents in...(a specific season)" instead of just parents in a group. We have different programs set up as different seasons and it would be convenient to be able to charge t...
Jessica Whitaker about 3 years ago in AutoPay 0
1 MERGED

Run autopay for individual seasons

Merged
Can we please update the system so you can choose the season to run autopay for? I have different seasons for different groups and each month when I run autopay I have to the class dates and it's really a lot of extra work and doesn't make sense. ...
Guest 5 months ago in AutoPay 0
2 MERGED

Auto-pay for any payments that are due

Merged
Because many of our clients have different payment plans, we have chosen to post tuition manually for everyone at the start of the season. Payments are due on different dates throughout the season but all are listed on their account. It would be s...
All That Dance Studios Inc. almost 2 years ago in AutoPay 0
8 MERGED

Auto balance to current date

Merged
We require Autopay for all students. Sometime charges are placed on the accounts that are not due yet. When running autopay there are 2 options. Tution and full balance. We may want to run the blance due on that date but not otherr non-tuitrion ch...
Richard Jenkins about 3 years ago in AutoPay 0
6 MERGED

Select specific fees to run in Auto-Pay

Merged
I have my costume fees and performance fees on parent statements because of a fundraiser to raise money for parents to cover those fees. But they are due at different times. It would be nice to select which specific charges (according to transacti...
Guest over 3 years ago in AutoPay 1
8 MERGED

AutoPay Amount options based on due date

Merged
I would like to apply automatic payments to all amounts due today or past due as well as everything without a due date. That way, if there is a charge that has been posted with an amount due in the future, the autopay does not pull payment for tha...
Elspeth Coats over 3 years ago in AutoPay 2
5 MERGED

Be able to choose what to autopay by due date.

Merged
I know many have requested more options when running autopay to make it specific to transaction code. Because we can create our own transactions codes, I understand how this could be problematic on the coding side. However, I organize most things ...
Lindsay Pekny almost 2 years ago in AutoPay 0
2 MERGED

Auto Pay for a specific time, ie. May Monthly Tuition, and don't include their new balanace of what they've signed up for in the Summer

Merged
Parents may pay Quarterly or Monthly Tuition per Quarter. We opened up Summer Sign up in April, and when I went in to charage Monthly Tuition for April or for May, the total included the Summer Balance. I thought the Seasons would be separate esp....
Pam Arnott almost 2 years ago in AutoPay 0
3 MERGED

Auto-pay applied to specific seasons/classes

Merged
We have some classes set up that are free but they still require auto-pay and that freaks some of my parents out. I wish there was a way to not make it apply to every single class and season.
Megan Gordon almost 2 years ago in AutoPay 0
2 MERGED

Sort AutoPay by Season

Merged
I'd like to be able to sort AutoPay by Season so that I don't have to sift through and find the people that are at a 25% payment versus a 10% payment and do two different runs. Also, if I've got families that have kids in differently paid programs...
Stefanie Swinnard about 1 year ago in AutoPay 0
2 MERGED

Autopay uses account credit

Merged
when parents have a credit on their account autopay should be able to recognize that and subtract it from their balance so they aren’t charged the full tuition
Guest over 1 year ago in AutoPay 0
2 MERGED

Allow auto-pay by amount and not only by percentage

Merged
We often need to charge a specific amount to a lot of accounts at the same time. This cannot be done using percentages in auto-pay as not all accounts are at the same total.
Tyler Anne almost 2 years ago in AutoPay 0
6 MERGED

Auto Pay by OPEN BALANCE PER Transaction Code

Merged
We need to be able to process payments by Open Balance per transaction code. The current settings are not specific enough. I may have multiple charges on dancers' accounts but want to run not just whatever is less. Sometimes I need to process just...
Lisa Gaunt about 1 year ago in AutoPay 0
3 MERGED

Charge Auto-Pay for 1 single season, not all seasons when active.

Merged
I have multiple seasons overlapping but if certain classes don't need to be charged for a couple months but registration is open, and I have a season currently in session that I charge monthly for, it will charge ever student that is in ANY season...
Guest about 1 year ago in AutoPay 0