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AutoPay

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Autopay Required Box Should Be Moved To The Checkout Screen

What specific challenge or problem does this idea solve? When enrolling on the portal, the checkbox that is required to sign up for autopay should be displayed on the checkout screen! How should this work? Parent logs in, selects their classes, hi...
Shianne Williams-Brown about 2 months ago in AutoPay 2

When a customer card is declined when running autopay a declined card fee should be applied.

What specific challenge or problem does this idea solve? At this point in time we need to run reports and manually apply the declined card fee. This takes time and resources from our front desk/admin staff. How should this work? When a credit card...
Mike Dalena about 1 month ago in AutoPay 1

Failed ACH on auto-pay removes payment

When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...
Peter Musser 8 months ago in AutoPay 0

Allow parents to delete and add a new credit card - we as directors shouldnt have to do this

Allow parents to delete and add a new credit card - we as directors shouldnt have to do this What specific challenge or problem does this idea solve? How should this work? Who will benefit (Admins, Staff, Students)? How will this change impact you...
Becky Abbott 25 days ago in AutoPay 2 Already exists

Receive one summary email of AutoPay instead of 305 individual emails.

Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.
Admin over 3 years ago in AutoPay 1

Option to run auto-pay by fee due dates

What specific challenge or problem does this idea solve? Fees charged to accounts with various due dates. How should this work? Allow an option for "auto-pay amounts due through today". For instance if tuition is due on the 15th, and costume fees ...
Julie Mulato 3 months ago in AutoPay 1

Send me an email when payment declined

I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.
Stephanie Henshaw over 1 year ago in AutoPay 2

Email notification to admin when a credit card is declined

When credit cards are declined in auto-pay, we would like to get an email notification like how you can be notified for ACH failures. Although you can see it in the status monitor, when processing many accounts at once, it would be nice to receive...
Sharon Goldfarb 6 months ago in AutoPay 0

Auto-pay Terms and Conditions

It would be great to have an auto-pay terms and conditions that parents must "check" in order to agree to when signing up for auto-pay and for this "signature" to show up in the report for Parent Waivers.
DSP Admin almost 4 years ago in AutoPay 1 Planned

Set a time to automatically run autopay

What specific challenge or problem does this idea solve? to not have to manually go in to do autopay but start it every month at the same time and when any decline it automatically sends a message to the family that their payment declined and will...
Darcy Sines about 2 months ago in AutoPay 3