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AutoPay

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Auto-Pay Options: Beyond Tuition and Full Balance

Original Title: Other choices - not just tuition or entire balance Please add a way to auto-pay for a specific amount/charge. For example, if a competition team fee is due, I'd like to be able to auto-pay just that fee rather than only having the ...
DSP Admin almost 4 years ago in AutoPay / Tuition and Statements 17

Auto pay more options on percentages

we do 9 monthly payments and every month the payment fluctuates, is there a way to evenly distribute the tuition, perhaps adding .5 % as an option. What specific challenge or problem does this idea solve? How should this work? ...
Erin Lopez 10 days ago in AutoPay 0

Autopay Required Box Should Be Moved To The Checkout Screen

What specific challenge or problem does this idea solve? When enrolling on the portal, the checkbox that is required to sign up for autopay should be displayed on the checkout screen! How should this work? Parent logs in, selects their classes, hi...
Shianne Williams-Brown 3 months ago in AutoPay 2

Failed ACH on auto-pay removes payment

When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...
Peter Musser 10 months ago in AutoPay 0

Receive one summary email of AutoPay instead of 305 individual emails.

Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.
Admin over 3 years ago in AutoPay 1

When a customer card is declined when running autopay a declined card fee should be applied.

What specific challenge or problem does this idea solve? At this point in time we need to run reports and manually apply the declined card fee. This takes time and resources from our front desk/admin staff. How should this work? When a credit card...
Mike Dalena 3 months ago in AutoPay 1

Send me an email when payment declined

I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.
Stephanie Henshaw over 1 year ago in AutoPay 2

Auto-pay Terms and Conditions

It would be great to have an auto-pay terms and conditions that parents must "check" in order to agree to when signing up for auto-pay and for this "signature" to show up in the report for Parent Waivers.
DSP Admin almost 4 years ago in AutoPay 1 Planned

Option to run auto-pay by fee due dates

What specific challenge or problem does this idea solve? Fees charged to accounts with various due dates. How should this work? Allow an option for "auto-pay amounts due through today". For instance if tuition is due on the 15th, and costume fees ...
Julie Mulato 4 months ago in AutoPay 1

Notification For Expired Auto Pay Cards

An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...
G Garcia over 3 years ago in AutoPay 3 Will not implement