AutoPay

What specific challenge or problem does this idea solve? Families log-in and make payments for classes that are currently being paid for via payment plan. The payment plan continues to run, and they are overcharged. How should this work? I...

What specific challenge or problem does this idea solve? It's crazy to have to create an individual payment plan for every familiy How should this work? It should be possible to create templates for payment plans, that could be used by cla...

Receive one summary email of AutoPay instead of 305 individual emails. It is very inconvenient to receive 300 emails. It would be much more efficient to receive one email showing the successful and unsuccessful charges.

When a parent is signed up for auto-pay on ACH and the payment failure comes through on email a few days later you have to manually go in and reverse the payment. Would be nice if the system could do this automatically since it knows about it (it ...

What specific challenge or problem does this idea solve? When enrolling on the portal, the checkbox that is required to sign up for autopay should be displayed on the checkout screen! How should this work? Parent logs in, selects their classes, hi...

It would be great to have an auto-pay terms and conditions that parents must "check" in order to agree to when signing up for auto-pay and for this "signature" to show up in the report for Parent Waivers.

What specific challenge or problem does this idea solve? Since we have the new convenience fee/surcharge fee rule, we have chosen to use ACH for all families. However, for split families, they are only allowed one ACH on our end. How should ...

An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...

I get a thousand emails for every approved transaction with auto-pay but i never get an email for a failed transaction... this is the email I DO want and need.

Greatly needed......when a student withdraws from all classes - student and parent should AUTOMATICALLY be moved to inactive status, be removed from auto payments, and all future payment plans cancelled.