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Communication

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Choose who receives the late fees pending email

There should be an option to choose which email receives the "late fees pending email". We have a secondary email for client account issues. Currently it goes to the owner's email and she has to keep forwarding it to the accounts manager, and it d...
Portrea Gray 5 months ago in Communication 0

Enable Robo Mailer to email all people who have attended a SEASON or multiple classes rather than just a specific class

This would enable far better target marketing which is time consuming at best - simply painful when you have a vast spectrum of classes. It will mean the clients do not receive emails that aren't pertinent to them and they will be far more likely ...
Guest over 2 years ago in Communication 0 Already exists

Contact on Date

A feature that would alert us to contact a customer on a certain date. We have customers that drop for a month and tell us they will come back the following month. Would be nice if we could mark that account to alert us its time to give them a cal...
Jessica Whitaker over 2 years ago in Communication 0

Ability to resend opt-in email to those who have not opted-in yet

It would be useful to have a resend option for the opt-in email to receive emails from dsp. Alot of ppl have a hard time finding emails so a resend can help mk it easy to find.
Liz Bocci almost 2 years ago in Communication 0

Robo-Mailer CC and BCC fields

We find that we are always wanting to copy someone when we send an email from DSP but we have no CC or BCC field. It would be great to have the ability to add in extra recipients free form!
Peter Musser over 3 years ago in Communication 1

More than one signature for Emails

We have more than one office staff member, it would be so helpful to be able to store more than one signature.
National Dance Academy Cedar Falls almost 3 years ago in Communication 1

Email class trials like we can wait lists

It would be incredibly useful to be able to select a class and have a "send email to trials" option on the drop down menu in addition to the "email class" and "email waitlist" options. The work around at the moment is very labour intensive if you ...
Colin Billing over 3 years ago in Communication 0

Robo-Mailer - be able to ctrl-shift to select more than one

If I would like to send to a few classes quickly, it would be nice to be able to select multiple ones from the drop down (ctrl+shift type function) and then Robo-mailer would send to those classes but only once if someone is in multiple classes.
Angel Venegoni almost 2 years ago in Communication 0

Email Stats

I would like to be able to track my email stats, i.e. deliverability, open rate, undeliverable, etc. This way I know what is effective in my communication with students and families as well as my marketing to perspective students.
Amanda Duckett almost 3 years ago in Communication 0

See Names when Text or Email

It would be nice to see a list of names of who was checked when sending an email or text, just to verify who we checked in the previous screen is correct. Thanks!
Missy Steers over 3 years ago in Communication 1