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Parent Portal

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TRIAL BOOKINGS IN THE PORTAL LINK IN ANOTHER COLOUR

So many customers when they go to book a trial in the system in the portal, miss seeing or cant easily identify the 'hyperlink 'schedule a trial' that sits currently under the class name. They tick the box and then realise once they are asked to p...
Kylie Tonellato 9 months ago in Parent Portal 1

Addition of dates a Punch Card is used to the Portal

What specific challenge or problem does this idea solve? Customers can currently see the number of credits that have been used on their Dance Card/Punch Card, in the Parent Portal. However they cannot see the dates attached to the punches. How sho...
Debbie Knott about 1 month ago in Parent Portal 0

Archiving students/parents instead of inactive

We need another student/parent classification besides Active and Inactive. In our studio, an inactive student just isn't enrolled for the time being for various reasons. Rather than deleting people who are not taking classes, it would be nice to h...
Angel Venegoni over 1 year ago in Parent Portal 3

Allow Parents to Schedule Makeups Online

It would be awesome if parents could schedule their kids into makeups, just like they can book trials or drop-ins online. They could select the absence they want to make up, select a class for which they are eligible (just like a drop-in), and we ...
Sara Schreiner almost 3 years ago in Parent Portal 6

Change the Wording "Parent" for the portal to be inclusive to Older Adult Students. Perhaps call it: "Account Portal" instead?

I have a mature adults dance program of: Beginner Ballet, Hip-Hop, African, Salsa, The Hustle. New Adult students get turned off of registering on the portal when they see the words "Parent Portal". Can you consider calling it something more age n...
Addie Diaz over 2 years ago in Parent Portal 4

Normal users should not be able to access Parent Portal

What specific challenge or problem does this idea solve? Normal users are able to access any parent's online portal, including actions like changing student and payment information, and initiating credit card payments as if they were the parent th...
RUFDAI Treasurer about 1 month ago in Parent Portal 0

Hide class placement until a certain date

We need a way to hide a student's class in the parent portal? We are placing our students in their competition groups & don't want the parents to see this information until decisions are finalized. We don't want to disable online registration ...
Paige Hodnett 9 months ago in Parent Portal 0

Allow parents to see waitlist status, drop from waitlist, add to class if at the top of waitlist

What specific challenge or problem does this idea solve? Parents can better track what waitlists they are on, where they are at on the waitlist. They don't have to call in to find out status. How should this work? In their parent portal they shoul...
Jerilee Erickson about 1 month ago in Parent Portal 1

Show the Classes already Registered In

So many parents contact us to try and register in a class that they are already in. Showing the classes their children are already registered for as well as those that are still available to join.
Pazaz Dance Co over 3 years ago in Parent Portal 1

Change header for non-season classes

What specific challenge or problem does this idea solve? When there are non-season classes, in the parent portal they are listed under the header "Open". This causes confusion for some parents who think they are the only classes that are open for ...
Duniya Studio about 1 month ago in Parent Portal 1