Parents need to be prompted to acknowledge the waiver every season (annually).
What specific challenge or problem does this idea solve? Parents do not acknowledge the new waiver every year. There is no email, no prompt, no way to force them to acknowledge the living document that is our waiver. It changes every season. How s...
After a parent click submit on the class registration page it should take them to a page to either enter a card or select a card they have on file then click finish to process payment and save card on file for auto pay. A lot of people get confused when registering when it stays on the same page and only have little red letters at the top telling them to enroll in auto pay then they have to click around elsewhere and find that. It is very confusing to new parents and a lot of people stop the registration process altogether after that point. This would be more user friendly and would be a way to get existing parents to update their card on file if need for the new year.
What specific challenge or problem does this idea solve?
New clients are very confused when enrolling after clicking submit and it stays on the registration class page. A lot of people miss reading at the top they need to enroll in auto pay and ...
Hi! We often have students that start in one class but get moved to a higher (or less often a lower) level. I wish there was an option to "Move Student" rather than dropping and adding. It would save a step and make tracking clearer! Thanks for co...
Elizabeth Klob
about 2 years ago
in Registration
3
When I’m registering someone in Registration Manager, it doesn’t have an option to have them sign the waivers. This results in having no waiver signed for them. I try to be as paperless as possible, and even if I didn’t, it is too hard to keep fil...
Ability to program DSP to automatically register, and notify, the first student on the waitlist when a spot in the class opens up.
What specific challenge or problem does this idea solve?
Manually reaching out to parents when a waitlist spot is available.
How should this work?
When a class spot opens up, parents will receive an email and message in their portal that t...
Color code the Tabs for easy registration of seasons
i have parents who cant find or see that there are different tabs at the top for different seasons/sessions. Have the tabs be different colors to distinguish seasons and easy to SEE
What specific challenge or problem does this idea solve?
Currently, the system allows to set up free trials. However, if parents want to enroll immediately after the class, the system doesn't prorate the tuition because it is based on day, not t...
What specific challenge or problem does this idea solve?
Directing all parents to a registration page with all options can be overwhelming and confusing for new parents. I think if we could create a segmented schedule that could be embedded into...
Waitlist: How a student can add themselves to a waitlist is confusing to them
The way a student can add themselves to a waitlist is confusing to them. I get multiple calls/emails indicating they thought they were already in the class but it shows 'added to waitlist'. What it actually says is 'add' to waitlist. Is there a wa...
Scheduled Time/Date for registration to OPEN for SPECIFIC CLASSES
We have a small group of classes that we open up for registration after our main registration opens. These are our 'drop-in' classes and they are titled as such. We only offer them to students who are taking the unlimited option in the studio and ...