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Error when downloading reports to excel

Hello, Every report we try to open with the download to excel functionality gives the error "The file format and extension of 'season_waitlist_students_20211011 (1).xls' don't match. The file could be corrupted or unsafe. Unless you trust its sour...
Allison Fry almost 4 years ago in Reports 0 Will not implement

QR Code

Does DSP have a QR Code that we can use for parents to scan with their phone to get to their Parent Portal? Then of course they would have to sign in with their info ect. I tried a free one online & it was cool but it has now expired.
Nicole Stein almost 4 years ago in Parent Portal 3 Will not implement

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Merchant Services Immediate Contact Information

I should be able to contact Merchant Services immediately whenever I have a problem. It is unacceptable that I now have to wait for an EMAIL... When you have an issue with a transaction, time is of the essence. It would prevent many issues.. and y...
Erin Montella about 3 years ago in Merchant Services 0 Will not implement

Cancellation of transaction allowed before close of business day.

I have QuickBooks and it has the ability of cancelling any credit or debit transaction if done before the end of the business day. This by far it the ultimate feature. I have just had an issue with having the wrong amount come out of a payment pla...
Erin Montella about 3 years ago in Merchant Services 0 Will not implement

COLOUR CODING CLASSES

Is it possible to add a colour code to classes like you did to the recital teachers?
LAURIE MCLEAN about 3 years ago in Classes 0 Will not implement

who actually opens an email?

(or doesn't open).
Guest about 3 years ago in Communication 0 Will not implement

Help us promote new features

Getting the new app up is great but leaving it to us to promote the uptake is not enough - you know the students never read emails, nor any notices on the walls. Its hard to get through to them. DP should pmote the app wihtin their portal. Give us...
Steve Kearney about 3 years ago in Merchant Services 0 Will not implement

Create Specific Lists to email and text

It would be great to have the ability to divide students into different groups; ie, yet to enrol, Under 5 pre-school program seperate to the mainstream PrimaryHighSchool Classes, Holiday Vacation program students, Musical Theatre and Drama student...
Taylor Murr over 1 year ago in Communication 1 Will not implement

Spot to see all New Registrations in one place

i am texted when someone enrolls but (not what class) then have to search that name to see what they registerEd for.. I would love one spot to view all new registrations as they come in, and can easily spot anyone that might be enrolled in wrong l...
Guest about 3 years ago in Registration 1 Will not implement