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Customers need the ability to pay for multiple event tickets in one transaction.

We need to be able to sell multiple different event tickets in a single transaction. In order to use Recital Wizard for our recitals we need to make separate events for each recital. Currently if tickets are selected for each recital(event) they h...
Leticia Jensen over 1 year ago in Tickets and Events 0

Ability to change the costume size ordered for a student in the costume console

In the cosume console, you can mark which costumes are ordered, but you can 't indicate if you ordered a different size than the robo sizer recommended. It would be nice to have an additional column that could indicate if a different size was orde...
Amy Marks over 2 years ago in Costumes 1

"No class dates" applied to Appointments and Private Lessons, as well

I need to be able to block out dates so, when i schedule recurring season-long appointments as an admin, i don't have to go into the appointment calendar and delete lessons on the specific dates that the studio is closed. (I can't even enter these...
Julie Kenyon almost 3 years ago in Appointments & Private Lessons 2

Divide rates based on number of classes taken NOT evenly among students in a family

What specific challenge or problem does this idea solve? At the moment the I have the system set to 'add up classes and hours by family' however, the system will divide the rates evenly among the students in the family. For example if the family h...
Kaitlyn Blackmore about 2 months ago in Tuition and Statements 1 Already exists

Recital Acts to Appear in Class Info

When I assign a class to the recital (using the Events and then Recital Wizard), that recital assignment should automatically update into the summary info for the class. So, when I pull up a class, I can see what rectial it is assigned to.
Colleen Gunn about 1 year ago in Recital Wizard 0

TRANSFER (Deposit) DOWNLOAD NEEDS TO INCLUDE ALL DETAILS

I have been complaining about for this for 2 years. My recent complaint to the help desk was suggested to post here. Our CPA expects us to post our deposits by Category. I have never thought that was asking too much, but it takes hours to reconcil...
Ovation Studios over 3 years ago in Merchant Services 7

Email directly from leads and prospects

It would make leads and prospects actually useful
Melanie Benson almost 4 years ago in Leads and Prospects 4

Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements

We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Office Desk over 2 years ago in Communication 0

Class Schedule View into grid format

It would be super helpful to have classes shown in a grid instead fo lists
Tiffany Freeman 11 months ago in Classes 1

Transaction Codes Automatic for Online Payments by Parent (according to transaction code of invoice being paid)

This would be wonderful for Reports. When an online payment is made, there is no transaction code, so we always have to check merchant services for online payments. We have to go in an manually give them a transaction code so they show up on repor...
Sarah Dayley about 3 years ago in Reports 1