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Adding size exchanges to the costume console

Often we order a size and need to send back and exchange for a different size, it would be great to have this as an option to keep track of what has been ordered and exchanged in the costume console.
Stevi Seamans about 2 years ago in Costumes 0

Allow Simple Changes to Payment Plans

It would be lovely if we could make simple changes to payment plans without having to cancel the plan and make a new one. For those times we may have set it up incorrectly, or need to adjust it. For example, if we wanted the plan to post to a diff...
Elisabeth Breckenridge about 1 year ago in AutoPay 1

Convert ALL Trials into Leads

What specific challenge or problem does this idea solve? Leads are created when a parent adds a trial through the landing page only. How should this work? I'd like the option for leads to also be created when a parent books a trial through...
Estee Fratzke about 2 months ago in Leads and Prospects 1

TRIAL BOOKINGS IN THE PORTAL LINK IN ANOTHER COLOUR

So many customers when they go to book a trial in the system in the portal, miss seeing or cant easily identify the 'hyperlink 'schedule a trial' that sits currently under the class name. They tick the box and then realise once they are asked to p...
Kylie Tonellato over 1 year ago in Parent Portal 1

Recital Check-In

It would be great to have a check-in feature on the Class Manager that is specific to a Recital Event. I love the current check-in and check-out feature for classes. It would be great to have the same thing for all students participating in a spec...
BreAnna Liberto almost 4 years ago in Tickets and Events 0

After a parent click submit on the class registration page it should take them to a page to either enter a card or select a card they have on file then click finish to process payment and save card on file for auto pay. A lot of people get confused when registering when it stays on the same page and only have little red letters at the top telling them to enroll in auto pay then they have to click around elsewhere and find that. It is very confusing to new parents and a lot of people stop the registration process altogether after that point. This would be more user friendly and would be a way to get existing parents to update their card on file if need for the new year.

What specific challenge or problem does this idea solve? New clients are very confused when enrolling after clicking submit and it stays on the registration class page. A lot of people miss reading at the top they need to enroll in auto pay and ...
Jody McKee 3 months ago in Registration 1

Allow Parents to Schedule Makeups Online

It would be awesome if parents could schedule their kids into makeups, just like they can book trials or drop-ins online. They could select the absence they want to make up, select a class for which they are eligible (just like a drop-in), and we ...
Sara Schreiner over 3 years ago in Parent Portal 6

Business Name on Text Message

When you send a text message to families it would be nice if it said from "studio name" instead of a random number.
Meaghan Valego over 2 years ago in Communication 1 Planned

Have all new accounts created go to the Leads Center.

until they register, for ease in tracking and preventing clients to slip through the cracks.
Carey Puumala almost 2 years ago in Leads and Prospects 1

Allow registration with a future start date

Registering students with a future start date would allow us to set things up as requests come in, rather than having to remember to do it in the future.
Guest about 1 year ago in Registration 1