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Allow change of what Convenience Fee is called

Our parents get confused by the wording of "convenience fee" and it makes it sound like we're getting extra profit from them. If it said "merchant processing fee" or "card processing fee" then I think it would go down better and be less questioned...
Guest over 1 year ago in Merchant Services 0

Dance Cards delete automatically after expired

What specific challenge or problem does this idea solve? It would be great to have the expired dance card automatically be removed How should this work? Who will benefit (Admins, Staff, Students)? How will this change impact your daily tasks or ov...
Kathleen Dwyer 25 days ago in Punch/Dance Cards 1

Resend emails to families who say they didn't received

It would be helpful if we could go to communication/history and click resend if a parent says they didn't receive an email.
Tiffany Freeman 9 months ago in Communication 0

automatic email when creating new account

When a parent creates a new account in their Parent Portal, give the administrator the option to automatically send a 'Welcome to your Parent Portal' email. I have been doing this manually, and thought it would be a great way to welcome the new pa...
Mijka Hooper 11 months ago in Parent Portal 1 Already exists

Parent Pro App

My parents are saying that they don’t get studio announcements on the app. It doesn’t pop up like on the mobile web browser. And then they have to go searching for it and it is labeled different so they don’t know where to look for it.
Melodie Griffin about 3 years ago in MyApp Pro 3

Allow additional Parent Contact to have a Payment Plan

I love that you are now able to save a payment method for additional parent contacts, however I would like to be able to set up a recurring payment plan for that parent with their saved payment method - and automatically send them their receipt wi...
Jesse Anglesey 10 months ago in Parents 2

TRIAL BOOKINGS IN THE PORTAL LINK IN ANOTHER COLOUR

So many customers when they go to book a trial in the system in the portal, miss seeing or cant easily identify the 'hyperlink 'schedule a trial' that sits currently under the class name. They tick the box and then realise once they are asked to p...
Kylie Tonellato about 1 year ago in Parent Portal 1

Automatically Send Parent Portal Login when created in Registration Manager

What specific challenge or problem does this idea solve? Admin staff don't need to also remember to search for the family on the main database to send the parent their password on a newly created account How should this work? Should be a tickbox o...
Rebekah Keen 5 months ago in Registration 0

Inventory management for sizes

Please add the ability for a single listing to have inventory counts for each size. Making individual listings for each size of a sweater is impractical.
Abigail Clarke 9 months ago in Online Store 0

Adding size exchanges to the costume console

Often we order a size and need to send back and exchange for a different size, it would be great to have this as an option to keep track of what has been ordered and exchanged in the costume console.
Stevi Seamans over 1 year ago in Costumes 0