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Studio Chat Not Working

Hi! I recently upgraded to Elite. I have tested out Studio Chat, and sent myself messages. I have allowed every type of notification on the app on my phone setings. I still am not receiving a notification, and when I go into the portal app I can o...
Brady Ceppaluni about 1 year ago in Communication 1 Already exists

Adjust dates on statements

I would like to be able to adjust the statement dates. So if I print a statement on July 31st and I want to include May 1st - July 31st on the statement, I could adjust the dates. Sometimes that statement just shows a balance with no transactions ...
Tip Toes and Taps about 2 years ago in Tuition and Statements 0 Already exists

Drop-In & Trials

Maybe consider putting an option for a mass select button for classes when switching the settings to allow parents to sign up drop ins and trials instead of going into each class and switching the settings there.
Mattie Kramer about 1 year ago in Classes 1 Already exists

Option to Send Trial Class Confirmation at the time of scheduling - just like the Make up Class Notification that is automatically populated by DSP.

I love the feature that lets me send a auto-drafted email at the time I schedule a make up class for a student. I wish this option was available when I scheduled trials as well. They get a confirmation email from the personal assistant a day befor...
Micah Pearl about 1 year ago in Personal Assistant 1 Already exists

automated audit of make ups for missed classes

an automated audit that can be performed on makeup classes. Let's say that a dancer misses a Monday Ballet class the first week of the month. Our policy is that they can makeup in any class that is their level and age regardless of discipline with...
Mike Dalena about 1 year ago in Class Manager 1 Already exists

Reporting Absences

Our parents have told us the wording ABSENCE in the button is blacked out and they cannot report an absence, because they don't know it's there. Yes, they can hover over it and it is there but why has it been blacked out?? Please reintate the word...
Sonia Leahy about 1 year ago in Parent Portal 1 Already exists

Suggested Classes

I love that the classes are suggested in red...but many parents are confused when they see this and it does not clarify what this means. They automatically think it means they can not register or should not register for that class. Is there a way ...
Tara Cacciatore about 1 year ago in Parent Portal 1 Already exists

Registration Confirmation needs to be sent to manual registrations

When we add a student from the waitlist or when we add a student from the Registration Manager it doesn't send an email confirmation to the parent. Why not? They receive one when they register online, but when Admin adds a student manually, the pa...
Amber DeGaray about 1 year ago in Registration 1 Already exists

Class suggestion emails

The class suggestion emails are not working. How else do I go about sending class options to parents?
Stephanie Viness about 1 year ago in Communication 1 Already exists

Customizable Groups for emails

We would like to be able to create a group of parents/students to make sending emails easier. We have competition parents and none are all in the same class so sending emails to the team is difficult to go through and check each parent in the pare...
Danielle McKenna over 2 years ago in Parents 0 Already exists