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Ideas Portal
For Studio Pro
Status Already exists
Categories Communication
Created by Brady Ceppaluni
Created on Aug 21, 2024

Studio Chat Not Working

Hi! I recently upgraded to Elite. I have tested out Studio Chat, and sent myself messages. I have allowed every type of notification on the app on my phone setings. I still am not receiving a notification, and when I go into the portal app I can only find the message when I click on chat, then click on the three bars on the left. What am I missing?

  • Admin
    Diana Shepherd
    Reply
    |
    Aug 26, 2024

    You may need to remove and redownload the app. Please reach out to DSP Support for more help with this!