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Instructor Roles Listed on Schedule Email

It would be useful the instructor/teacher roles were listed on the emails that you can send them with their class schedule. As it is now, they receive a scheudle but don't know if they are teacher, co-teacher, assistant, etc.
Sara Carbo almost 4 years ago in Teachers and Staff 0

Robo-Mailer parent: Show Parent's portal, not Add New Family, in left pane

When I'm emailing a parent, I want to be able to quickly navigate to the parent's information on the left pane--see the child's name, age, siblings, etc. Instead, the left pane shows the Add a New Family/Student, etc. panel. I seriously doubt anyo...
Amanda Cobb almost 4 years ago in Communication 0

Require auto-pay on before allowing parent to schedule trial class

We need a setting that requires parents to enter their credit card and enable auto-pay before being allowed to schedule a trial, waitlist, or drop-in. The setting should include a note that they will not be charged until they actually enroll.
Amanda Cobb about 4 years ago in Registration 0

Warning when class trial/dropin/makeup class scheduled in invalid year

This most likely happens when transitioning to the next year, but it is very easy to forget to select the upcoming year when scheduling a trial, makeup, or drop-in class for the upcoming year. If a studio schedules a student on Dec. 15 for a class...
Amanda Cobb about 4 years ago in Classes 0

Add costume style number to Costume Console

When we receive costumes and go to check them in it is really difficult because the costume style number isn't listed in the costume console. It would be great to have that listed under the costume photo.
Suzy Goodin (staff) about 4 years ago in Costumes 1

photos on landing page

When a lead responds to our 2-way SMS message we do not receive an alert and it does not show in the conversations in their page or on the unread messages until the page is refreshed. We would like to be able to see these immediately and be able t...
Stephanie Cox about 2 years ago in Leads and Prospects 0

Date specific automation in leads center

We would like to be able to automate responses based on specific days. Such as, if someone booked a trial for January 5th the automations would see that and be able to send them a specific email on January 4th. As well as see the name of the paren...
Stephanie Cox about 2 years ago in Leads and Prospects 0

Require student to pick class before finishing account set up.

We are noticing students are not finishing account setup because they get confused about where to pick a class.
Erin Merkley about 2 years ago in Registration 0

Add TO field in emails CCed to studio

The TO field is not included in emails that are sent out from DSP when the setting is to receive a CC of the email. This makes it impossible to know who the email went to. Please include who the email went to in the copies we receive.
Amanda Cobb about 4 years ago in Communication 0

Add ability to send selected waitlist parents link to parent portal

I have a waitlist and I'd like to be able to easily email the parents the link to their portal so they can update their payment information. I don't see a way to do this so am submitting it as an idea.
Amanda Cobb about 4 years ago in Communication 0