It would be great if there was a line on tuition statements that show parents they are receiving a multi-student or multi-class discount. I thought the "Show Tuition Detail On Statements When I Post Tuition" would do this but it doesnt seem to be
Allow the second parent contact to select alternative payment methods as well and not just a card. The ACH payment method allows for lower convenience fees for our families and should be available to each parent when the family is choosing to spli...
Use phrase 'posted' when charges are posted, instead of 'charged'.
On appointments as well as other areas, when charges or tuition is posted to the account, please write POSTED. Right now it says the account has been charged, which makes staff think that the credit card was charged. Please write 'posted' for post...
Currently, the prorating is based on Day instead of the time the class runs. When trial students sign up, the system prorates charging them for their free trial. We offer a discount for same day registration, so waiting until the next day does not...
Select which seasons to apply the post tuition to so you don't have to edit dates to tweak it. We always have overlapping season dates and just want to be able to apply tuition for one season at a time. It's such a manual process to tweak dates an...
I am a previous customer of Studio Director and a new customer of DSP. I wish that there was an option to set a Family Max on tuition. Currently, the way DSP operates, I have families that see on our website what our tuition max is but then when t...
If we set up sibling and multi-class discounts, that means we are giving incentives to customers to use more services. Where is the report that shows what the totals are for the discounts given automatically during the tuition calculation process?...
Tuition charges applied are made itemised to parents on statements - great! However if you make amendments to their transactions and resend a statement - this itemised list doesn't change!! Even if the charge does - huge issue that needs looking i...
Parents can't obviously see the family discount breakdown. Can you add it to statements to show they are getting a discount without having to do the math?
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