Skip to Main Content
Ideas Portal
For Studio Pro
ADD A NEW IDEA

Communication

Showing 411

Need the ability to delete a chat

It looks like chat conversation on the studio side will be a mess if we cannot delete old chats and not just within the conversation.
Tanya Melech over 3 years ago in Communication 1

History of emails sent from parent to studio in the portal

I would like to have a record of all emails sent from a specific parent to the studio. It would be nice to have a log of this in their account and in the portal. (of course messages sent through the portal)
Traci Finch over 2 years ago in Communication 0

Automate Personalized Emails

For automation in emails, it would be useful for marketing and customer service for the emails to be personalized by first or last name.
Stephanie Masullo over 1 year ago in Communication 0

Show email address in robo mailer so you can remove individuals

The option to view email recipients in Robo mailer so you can remove individuals. Particulary useful when selcting multiple classes and needing to remove only one or two students.
PIRRIE PERFORMING ARTS over 1 year ago in Communication 0

Add Days of the Week for Student Options for Text/Email Purposes

Have option to to choose "MONDAY" Students or any day of the week, so we can text/email easily students per day for weather cancellations, etc.
Rachel Leandri over 2 years ago in Communication 1

Add more phone customer service hours in the afternoon

What specific challenge or problem does this idea solve? Many small studios dont start classes until after school starts, and they arent necessarily at their studio until a few hours before that. Likewise, many are not on eastern standard time z...
Kathryn Warshaw 2 months ago in Communication 0

Contacts able to see the chat

What specific challenge or problem does this idea solve? Students/partners not able to see chats How should this work? If someone is set up as a contact, you should be able to allow them to see the chats for the classes in which the studen...
Megan Gordon 2 months ago in Communication 0

Email Communication

I would like to be able to see who I am emailing on the email page. As of now, it only shows how many people are being emailed, but it does not allow me to see who is being sent the email.
Samantha Byrd 11 months ago in Communication 0

Resend email button

To add a button or option to resend an email - not only view a sent email but resend when a family loses the email. Much easier than copying and pasting. :)
Meagan McGratten almost 3 years ago in Communication 1

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron about 4 years ago in Communication 3 Will not implement