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Communication

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Would love for the system to auto email the specific teacher of a class when a new student enrolls in their class or signs up for a trial class.

In the customer chat, the only way currently is to add each teacher to the communication email list which would send an email to everyone every time. It would be nice for teachers to adjust their class plans if they have a student doing a trial th...
Kerrie Burg over 1 year ago in Communication 0

Upgrade Robo-Text: Send-from Number

Currently the Robo-Text feature sends from a series of random 800 or 844 numbers. Would be ideal if this could send from the same number each time, or even better if it could send directly from our studio phone number so that families can reply wi...
Erika Bozinovski about 4 years ago in Communication 2

Notification sent to parent if credit card declines from a "payment plan" charge

Would love an email to be sent if a credit card declines from a "payment plan" charge. I know it's done from an "autopay" charge but it would be great to have this automated so we don't have to manually send it. Thanks!
Belinda Lenhard almost 3 years ago in Communication 0

Show email address in robo mailer so you can remove individuals

The option to view email recipients in Robo mailer so you can remove individuals. Particulary useful when selcting multiple classes and needing to remove only one or two students.
PIRRIE PERFORMING ARTS over 1 year ago in Communication 0

Email Communication

I would like to be able to see who I am emailing on the email page. As of now, it only shows how many people are being emailed, but it does not allow me to see who is being sent the email.
Samantha Byrd 10 months ago in Communication 0

Notification when a new text message comes in on Lead Center

It would be helpful to know when a new message comes in on Lead Center
Guest over 1 year ago in Communication / Leads and Prospects 2

Automate Personalized Emails

For automation in emails, it would be useful for marketing and customer service for the emails to be personalized by first or last name.
Stephanie Masullo over 1 year ago in Communication 0

History of emails sent from parent to studio in the portal

I would like to have a record of all emails sent from a specific parent to the studio. It would be nice to have a log of this in their account and in the portal. (of course messages sent through the portal)
Traci Finch over 2 years ago in Communication 0

Absence Notification To Teachers For Class When Submitted By Parent In Their Portal

Would like to propose having a setting where teachers will receive an email notification for when a parent enters an absence in their portal. Similar to when a parent schedules a private lesson or appointment it goes to the teacher too. We know it...
Amy Habel over 3 years ago in Communication 0

Add Days of the Week for Student Options for Text/Email Purposes

Have option to to choose "MONDAY" Students or any day of the week, so we can text/email easily students per day for weather cancellations, etc.
Rachel Leandri over 2 years ago in Communication 1