Send text messages to parents that aren't enrolled
There are often times when text messages need to be sent to parents who have not yet enrolled and created a portal. For example students who have entered workshops or who are trialling classes.
We hate having to have our parents opt-in to receive emails. It is the worst set up and we don't know how we ended up having this setting turned on for our account and we have been told that it cannot be switched off. So frustrating.
For dancers with split families who do not communicate well, it would be beneficial to assign different parents for dancers. For example, I have 2 dancers on an account however one has a different mom who wants communication. She is not the mom fo...
Please allow us to select multiple filter options, for example in Parents I would like to be able to select Parents who are not registered for Auto Pay AND have students in a particular group AND have money outstanding. At the moment we can only s...
More password attempts before locking parents out of their accounts! OR no locking parents out of their accounts!
Constantly getting emails from parents who are having problems logging into their accounts. This causes extra work, but also extra stress when there's a mad scramble when registration opens. I have emails this morning from angry parents who got lo...
With sooooo many divorced parents nowadays and maybe said parent or grandparent, etc are NOT allowed to pick up dancer - it would be helpful to have a FLAG option that shows up on the account for teachers and front desk and a photo upload option t...
Parents do not enter our country code correctly so we need to manually update it. It would be great to be able to do this in bulk via the EDIT A GROUP OF STUDENTS option (Parent Phone).
Please add "Contact Type" field for "Assigned Parent"
If you add an additional contact, there is a field where you can enter "Contact Type". We can then type in the relationship to the dancer in that field, and then when viewing a dancer's Family summary, whatever we type in that field is shown direc...
You should be able to add a check box parent can select for an absence reason. it would also be handy if they had to add a reason for it to be submitted and if we could email or test the parents in response to their absence especially the ones log...
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