After a parent click submit on the class registration page it should take them to a page to either enter a card or select a card they have on file then click finish to process payment and save card on file for auto pay. A lot of people get confused when registering when it stays on the same page and only have little red letters at the top telling them to enroll in auto pay then they have to click around elsewhere and find that. It is very confusing to new parents and a lot of people stop the registration process altogether after that point. This would be more user friendly and would be a way to get existing parents to update their card on file if need for the new year.
What specific challenge or problem does this idea solve?
New clients are very confused when enrolling after clicking submit and it stays on the registration class page. A lot of people miss reading at the top they need to enroll in auto pay and ...
Requiring waivers for a SPECIFIC season instead of ALL seasons
What specific challenge or problem does this idea solve? Right now, all families/students have to sign ALL waivers that are marked as "Have parents accept when they register for classes in online registration". This includes adults/students who ar...
What specific challenge or problem does this idea solve? Currently, co-requisits can only be 1 class OR a series of classes. However, they use an And statement not allowing flexibility for registration. How should this work? If I offer two ballet ...
Good afternoon - I see that there is a function to drop a student with a later date (ie, schedule student A to drop on October 15th). I do not however see that option for adding a student with a future add date (ie, student wants to dance but cann...
Mrs. Jen Thomas - Finance Manager
about 3 years ago
in Registration
6
When setting a registration date, it would be beneficial to our families/ staff if we could set an appropriate time for the portal to open. As of now it's midnight on the scheduled date, which is very inconvenient to all. What specific challenge o...
Parent pop up in Registration minimum age requirement not met
I spend more time responding to emails about why classes aren't populating for registration than for anything else related to the portal. We have minimum age requirements for our classes. When new accounts are created and they cannot see any class...
Adding "How did you hear about us" a requirement when creating a parent portal account
It would be great to make this field a requirement for creating a parent portal account, so we know what ads are or are not working for future promoting of classes. (found us on google, Facebooks, Instagram, school flyers, ect..)
Nicole Wildman-Falatic
almost 2 years ago
in Registration
0
I would like to able to apply a specific waiver per season. Example( right now having to sign the waiver is the same for fall season vs adult classes vs a 1 day camp. I want full season students to digitally sign the waiver but not scare off other...
Waiver - Create a Direct Link and/or include a link when registering through registration manager
When we find a waiver has not been signed, it would be nice to have a link to share that takes them directly to the waiver. What specific challenge or problem does this idea solve? We have quite a few missed waivers since registraton is not always...