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Merchant Services

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Show Transaction Code Merchant Services Transfer Detail

Original Title: In the Merchant Services Transfer detail, please show me what transaction code was used on the student's account! This would save so much time as I am processing our banking into appropriate accounts. It would be so nice to be able...
Meg Slater almost 4 years ago in Merchant Services 1

After refunding a transaction, have an option to both post the refund AND delete the associated account debit

A student enrolls in a class and pays $1000 upfront to reserve her spot. Then she decides that she is not going to attend and requests a full refund. If I process the refund in Merchant Services, I should have the option to both log the refund and...
Guest almost 4 years ago in Merchant Services 2

Ability to block one customer from paying with check and/or credit card online

We would like the ability to prevent one person from paying online with a check because this check constantly is returned for NSF. I think this would be very helpful in this particular situation. Thanks!
Jen Marinis 6 months ago in Merchant Services 0

Add students last name, class name and instructor name

What specific challenge or problem does this idea solve? We have several students in the Step up or pep program and for parents to be reimbursed they require a receipt with this additional information. How should this work? on the receipt I email ...
Jamie McBride 3 months ago in Merchant Services 0

Allow Transaction Code Editing from Merchant Payments Page

From the payments page under Merchant Services, allow us to directly edit payment codes to apply payments to specific codes (or edit them if they are correct). There is currently no way to efficiently tag payments correctly, aside from going to ea...
Jessalyn Traino over 2 years ago in Merchant Services 0

Memo for online payments

when someone makes an online payment or a dsp merchant service payment it should reflect in the memo what the online payment is for example if the memo say April 2022 the online payment should say “Online payment Received April 2022” not just “onl...
Kahlil DeVore about 3 years ago in Merchant Services 1

Two Checking Accounts Attached To My DSP Account

URGENT.... I have two checking accounts. One for my competition team and One for my dance studio. My dance studio checking account holds all my recital transactions and my competition checking account holds all transactions specific to competition...
Erin Montella almost 3 years ago in Merchant Services 2

Match payments to a Transfer

It would be nice if we could click on a payment and match it to the transfer list it came from.
Cindy Kieffer almost 4 years ago in Merchant Services 0

Stripe posting to correct date in Student Transactions

DSP Income reports use the transaction date of entry. DSP settlement dates are based on a different time zone - so payments in the Payments console do not always match. Making it impossible to reconcile transfers to income reports without changing...
Gail Hill almost 2 years ago in Merchant Services 0

Infinite Payment Plans

As a studio that has ongoing memberships, we aren't notified when payment plans finish. This means we sometimes miss overlaps when plans finish and we restart them. Having no end date would make a huge difference.
Fantasy Reception almost 3 years ago in Merchant Services 0