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Ideas Portal
For Studio Pro
Categories Merchant Services
Created by Jamelia Searle
Created on Mar 5, 2025

Search Merchant Services Transactions - Failed

Give us a way to only show Failed Payments in the merchant services transactions search page.

What specific challenge or problem does this idea solve?

Your system doesnt automatically remove failed payments via bank accounts when the paymement fails and they also dont appear as failed in the auto-pay status monitor. This is the only place we can see them. Being able to at least filter by payment status would be helpful to go through and work through removing the payments from the accounts (something the system should do on its own)

How should this work?

Add a search bar for the status reason.

Who will benefit (Admins, Staff, Students)?

Admins

How will this change impact your daily tasks or overall experience?

This will reduce the already cumbersome process of going through and removing mutliple peoples failed payments from their accounts. It doesnt solve the whole problem but it at least helps make it a bit faster.