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Prohibit multiple accounts with identical email and identical students

I just had a parent sign up for an account with the same email for which I had previously set up an account, and registering the same student with identical birthdate. This should not be allowed. Instead, a prompt should be displayed informing the...
Amanda Cobb over 3 years ago in Parents 2 Already exists

The ability to move a parent from Inactive to Leads Center

I would like to move a parent from "inactive" to a "Lead" in the leads center. Right now, we have to have two accounts for a person who has made an account with us (either in the past or recently) if we now want them receive automated contact in o...
Guest over 1 year ago in Leads and Prospects 0

Links for website

It would be great to be able to provide link for the online store on our website. So visitors of all kinds could click the link, create an account and make purchases regardless of whether or not they have a parent portal. Thank you
Guest almost 4 years ago in Online Store 0

option to delete or edit purchases from the Online Store.

People often want or need to cancel an order. There should be an option to do that
Kevin Filipowski 9 months ago in Online Store 1

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron almost 4 years ago in Communication 3 Will not implement

Automated Late Fees for Payment Plans

It would be extremely helpful if the system could have a way to apply automated late fees directly to the PAYMENT PLANS. I realize that there is an automated way for the system to do this elsewhere, but many studios are setting up payment plans as...
Janelle Warren Konowal over 1 year ago in AutoPay 1

Waiting List - Check box required or link should be more obvious!

There should be a check box to join the waiting list and not just the written text! This has proved very confusing for a number of our new and current customers and this small change would help hugely! There is a check box to join the class but if...
PIRRIE PERFORMING ARTS 5 months ago in Classes 1

Costumes not associated with Classes

Would like to be able to have Costumes separate from classes. Will be doing The Nutcracker and would like to assign costumes by part instead of classes (Snowflakes, Mice, Soldiers, etc.).
Darlene Jenkins about 4 years ago in Costumes 1

Add spreadsheet to Tasks

It will be very helpful to be able to add a spreadsheet to the Tasks for teachers What specific challenge or problem does this idea solve? How should this work? Who will benefit (Admins, Staff, Students)? How will this ch...
Alejandra Martinez 2 months ago in Teachers and Staff 1

Add Student Name to Online Order Receipt

What specific challenge or problem does this idea solve? When printing off Online Order Receipts, I then have to go back and look up the student. The customer name (parents name) is listed but I don't always recognize parents name. How should this...
Tarnia Wallace 5 months ago in Online Store 0