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statements by family instead of by individual students

We calculate tuition by total number of hours per family. We don't break it down by kid. So it would be great if there was an option for the system to just send one statement per family instead of individual statements per kid. It's confusing if o...
Jessica Pcionek 9 months ago in Tuition and Statements 0

Costume Exchanges

I would LOVE a way to track costume exchanges in DSP. We can receive and return costumes, but when a costume needs to be exchanged there is no way to track that.
Jennifer Costello over 3 years ago in Costumes 1

Number of families

I would love to know how many FAMILIES we have in our studios instead of printing a student list and counting. I would love to know grouped by seasons. It would be helpful in terms of student count goals & budegeting, ticket sales, etc. Also -...
Jeni Tjelle over 3 years ago in Parents / Students 0

Payment Plan

What specific challenge or problem does this idea solve? To stop accidentally choosing the wrong dancer to charge. Don't show any students that are "Inactive" in the Drop-Down Payment Plan. How should this work? The Drop Down choice of student sho...
Pam Arnott 2 months ago in Students 2

Report for Credit Card Expiration Dates

A report on credit cards that are about to expire would be helpful so we can connect with parents about updating their card information BEFORE autopay is processed.
Emily Mosher 5 months ago in Merchant Services 0

Make classes visible in the portal before registration is open

When running session programs and classes that don't run for the whole season, we open registration at different times throughout a season. We would like to be able to make those classes visible in the Online Portal for families to see what's comi...
Avery Hill 5 months ago in Registration 0

Have way for leads to see the time and day of the week the class is on when booking a trial class through a landing page on DSP Elite

Have a way for leads to see the time and day of the week the class is on when booking a trial class through a landing page. It'd be helpful for them to know that they're signing up for a class that Sundays at 1:00pm right away. The way the booking...
Guest over 1 year ago in Leads and Prospects 0

Referral Discount

We offer a referral discount at enrollment if an existing family refers a new family. To have a place where they can enter if someone referred them, and select a drop down box of active parents so that they can select it. Additionally a place in s...
Guest almost 2 years ago in Registration 1

Differentiate between teachers and staff

Currently, teachers and staff are lumped together with the same options when access the Class Manager. It would be helpful to be able to indicate if the individual is a teacher or staff. Currently, my front desk staff has a user account and can ac...
Meghann Rust about 1 year ago in Teachers and Staff 0

Studio Announcements Email - More info!

When a studio announcement is made, parents get an email that says they have a new 'note'. This wording doesnt make sense. Also, the announcement should be pulled across in the email thats sent so they can see the announcement in the email and don...
Jess Enblen about 2 years ago in Communication 1