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Ticket QR Code Scanning Process

When scanning tickets with a phone or scanner, it would be great if the link to show whether or not it is a good ticket popped up right away instead of having the link pop up to click on. This would make the ticket scanning process at the event do...
Chelsea Crabtree almost 3 years ago in Tickets and Events 0

Email directly from leads and prospects

It would make leads and prospects actually useful
Melanie Benson almost 4 years ago in Leads and Prospects 4

TRANSFER (Deposit) DOWNLOAD NEEDS TO INCLUDE ALL DETAILS

I have been complaining about for this for 2 years. My recent complaint to the help desk was suggested to post here. Our CPA expects us to post our deposits by Category. I have never thought that was asking too much, but it takes hours to reconcil...
Ovation Studios over 3 years ago in Merchant Services 7

Switch tickets to another show

There should be a way to transfer tickets for one show to another day of the same performance without having to delete & resell. For example, if a parent purchases tickets for Saturday night recital, there should be a simple option to transfer...
Emma Obukowicz over 1 year ago in Tickets and Events 1

Ability to change the costume size ordered for a student in the costume console

In the cosume console, you can mark which costumes are ordered, but you can 't indicate if you ordered a different size than the robo sizer recommended. It would be nice to have an additional column that could indicate if a different size was orde...
Amy Marks over 2 years ago in Costumes 1

Track Teacher Attendance & Subs

Please add a way to track teacher attendance (mark them as absent for a class, or for a day, or for an extended period of time) and a way to input a substitue. Necessary for payroll and keepingtrack of who is teaching each class on each date.
Alexia Liavas 9 months ago in Teachers and Staff 0

Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements

We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Office Desk almost 3 years ago in Communication 0

Recital Playbook Export

Please can we have the option to export the Recital Playbook into Word and Excel so it can be edited easily :)
Kristen Morton almost 4 years ago in Recital Wizard 0

Transaction Codes Automatic for Online Payments by Parent (according to transaction code of invoice being paid)

This would be wonderful for Reports. When an online payment is made, there is no transaction code, so we always have to check merchant services for online payments. We have to go in an manually give them a transaction code so they show up on repor...
Sarah Dayley about 3 years ago in Reports 1

Files don't disappear at the end of a season

What specific challenge or problem does this idea solve? Files uploaded to the class disappear at the end of each season. How should this work? Files to remain on the portal once loaded unless deleted by us. Who will benefit (Admins, Staff, Studen...
Caroline Bond about 2 months ago in Seasons 1