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Automated email for successful autopay transactions

We have had several requests from parents to send them an email after autopay runs that shows them when it ran and how much their card was charged. Currently the only way I have to do this is to manually send emails to each of them and insert the ...
Scott McPherson almost 3 years ago in AutoPay 0

Is there any way to set the invoices to show classes without the individual pricing?

If I tick 'show classes' on the invoice - the group invoices, show confusing class and pricing information. Can we set invoices to show classes without individual pricing?
John Clarke over 1 year ago in Tuition and Statements 0

Offline Client Info Backup

In the event of a system shutdown or hackers shutting down the website, it would be nice to periodically be able to transfer client information(phone numbers, addresses, email) to an offline hard drive.
OFFICE almost 3 years ago in Parents 1

Email Batches

Google has started limiting free accounts to 500 emails a day. This makes it difficult and more time consuming to send an email to your entire email list. Allow emails to be broken up to send in batches.
Brady Ceppaluni over 1 year ago in Communication 0

Move/Include ADD LIVE SCHEDULE TO WEBSITE onto the Online Registration Page

It would be helpful to add this link to the Online Registration information since we need this to update our websites when we post a new season. It's now only in the dropdown tab in the CLASS OPTIONS.
Jill Ruff almost 3 years ago in Reports 0

There should be two options in marking a student absent (missed or absent)

if a student has called, emailed, or messaged to advise they will be absent, they still get the missed class email... Which they shouldn't. Suggestion.... There should be a distinction between an absence due to a missed class (no notice) and abs...
catharina rutherford almost 3 years ago in Classes 0

Back button for pages like Merchant Services, Teachers & Staff, Help, and Ideas pages

There are several pages in your software that are dead end pages, meaning there is no way to easily get back a step from where you landed. Merchant services is a huge problem because when I need to do several transaction fixes or lookups, I have t...
Crissi Farnsworth almost 3 years ago in Merchant Services 0

ACH in Canada is available through Stripe

ACH is offered in Canada by Stripe. When do you plan on incorporating this into DSP?
Christopher Bull over 1 year ago in AutoPay 0

Add more options to super users

Currently most settings to set things up as well as online registration are only available to admin. I want my staff to be able to do these things, without having access to teacher's pay! Currently that is not an option.
Lisa Testa about 3 years ago in Settings 0

Customer Service personal rep

I have enjoyed everyone I've spoken with in the DSP customer service department. That said, it has been EXTREMELY helpful when I've gotten to speak with the same person more than once. It would be amazing if studios could have a personal represent...
Geri Weinbaum over 1 year ago in Communication 0