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Payment Plan Payment Verification Email Before Process

When you set up a payment plan with a customer, before the payment if processed there should be a confirmation email sent PRIOR to the transaction. There could have possibly been payments made on the account and when the feature processes the tran...
Erin Montella almost 3 years ago in AutoPay 0 Will not implement

Personalized Email

would be great to have emails that go from Robo-Mailer be auto personalized like hello [name of parent]:
Pearls Dance Academy over 3 years ago in Communication 2 Will not implement

Online message forum for DSP studio owners to chat about business ideas.

It would be great to have a forum tab where we can just ask other DSP business owners some questions regarding how they do things!
Janelle Warren Konowal 11 months ago in Communication 1 Will not implement

Parents Ability to Upload Vaccine Proof through Parent Portal

Due to our newest restrictions, students aged 12 and up are now required to show proof of being vaccinated from the Covid 19 virus. Instead of having to constantly ask them when they arrive, I would like for them to be able to upload their vaccine...
VALERIE RAPP over 3 years ago in Parent Portal 1 Will not implement

COVID VACCINATION

It would be nice to have a checkbox in the student profile for a verified Vaccine status. Maybe more than just COVID19, all vaccines.
OFFICE over 3 years ago in Students 1 Will not implement

Improve Help documentation re Robo-texts and Instructors

I guess this fits in Classes but it's also part of Communications, so this is two parts: (1) Clarification of the differences and results of adding a co-teacher, backup instructor, and assistant instructors to a class. (2) Clarification of what ha...
Amanda Cobb over 3 years ago in Classes 0 Will not implement

HTML Editor Emails

Allow the editor to edit HTML to enable creation of more robust emails.
Guest over 3 years ago in Communication 2 Will not implement

Don't understand tuition payment

Hello, I am testing how to apply payment to balances. I pressed apply payment to Tuition to the family account and I don't understand where the auto tuition payment came from on the ledger. Need a better breakdown on the ledger to understand where...
Reina Fujii 8 months ago in Tuition and Statements 1 Will not implement

Vaccination Cards

It would be helpful to be able to upload a vaccination card and have it visible in the ipad class manager for teachers. Adult students can then take a class without a mask.
Marnie Rundiks over 3 years ago in Students 2 Will not implement

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais about 1 year ago in Communication / Personal Assistant 1 Will not implement