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Communication

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Absence Notification To Teachers For Class When Submitted By Parent In Their Portal

Would like to propose having a setting where teachers will receive an email notification for when a parent enters an absence in their portal. Similar to when a parent schedules a private lesson or appointment it goes to the teacher too. We know it...
Amy Habel about 3 years ago in Communication 0

URGENT: Notify owners if/when emails do not get sent out. That is correct. Notifications do not get sent out for bounced emails. We are unable to check the bounce logs every time we need to send out an email.

URGENT: Notify owners if/when emails do not get sent out. That is correct. Notifications do not get sent out for bounced emails. We are unable to check the bounce logs every time we need to send out an email. - We should be notified if/when emails...
Joni Robinson 6 months ago in Communication 0

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron over 3 years ago in Communication 3 Will not implement

Need the ability to delete a chat

It looks like chat conversation on the studio side will be a mess if we cannot delete old chats and not just within the conversation.
Tanya Melech almost 3 years ago in Communication 1

More Chat Permission Customization for Staff

What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
Elisa Lopez 2 months ago in Communication 0

Allow customization of auto email when music/files are uploaded.

What specific challenge or problem does this idea solve? Better communication with parents How should this work? Allow admins to customize the auto generated email to parents that is sent when files/music is uploaded. Who will benefit (Admins, Sta...
Lauren M Gibson 2 months ago in Communication 1

WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS 11 months ago in Communication 1

Be able to email everyone who registered before but is not currently registered

I very often want to email everyone who is registered for this season, or who has ever registered, but is not currently enrolled in this season. Please make this an option for emails.
Brady Ceppaluni about 1 year ago in Communication 0

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co over 3 years ago in Communication 2 Will not implement

Notification when a new text message comes in on Lead Center

It would be helpful to know when a new message comes in on Lead Center
Guest 11 months ago in Communication / Leads and Prospects 2