Add command placeholders in email/SMS templates to automatically insert a child's name, parent's name, and other relevant details, similar to most CRMs.
What specific challenge or problem does this idea solve? Currently, when sending emails or SMS messages, staff must manually type or copy-paste names and details, increasing the risk of errors and making communication less efficient. This feature ...
Add more phone customer service hours in the afternoon
What specific challenge or problem does this idea solve?
Many small studios dont start classes until after school starts, and they arent necessarily at their studio until a few hours before that. Likewise, many are not on eastern standard time z...
What specific challenge or problem does this idea solve?
Students/partners not able to see chats
How should this work?
If someone is set up as a contact, you should be able to allow them to see the chats for the classes in which the studen...
What specific challenge or problem does this idea solve? In a busy time we can schedule text messages How should this work? Just like the email scheduler Who will benefit (Admins, Staff, Students)? It will benefit all :) How will this change impac...
What specific challenge or problem does this idea solve?
There really is no point in having a like/love feature in the chat if you as the admin are unable to see who liked/loved something. For example, I could say in #parents "There is no class ...
Robo Text: Allow Filter for Season Enrolled and/or Other Status
What specific challenge or problem does this idea solve? When we are trying to communicate via Robo-Text it would be great to be able to do "All Students in XX Season" or "All Students in XX Event". We have had multiple complaints about parents wh...
We would love to send Robo Texts for student’s birthdays, reminder for trial classes etc. But the $1 USD minimum makes this too costly. Would also love these options on the Personal Assistant.
What specific challenge or problem does this idea solve? The ability to email more than one group at the same time, rather than having to create multiple groups or send multiple emails to accomplish this. For example, we have 7 levels in our compa...
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