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Merchant Services

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Help us promote new features

Getting the new app up is great but leaving it to us to promote the uptake is not enough - you know the students never read emails, nor any notices on the walls. Its hard to get through to them. DP should pmote the app wihtin their portal. Give us...
Steve Kearney almost 3 years ago in Merchant Services 0 Will not implement

Be able to select which month of payments you want to download

Would be amazing to be able to select a month and then only download all the payments made that month.
Guest almost 3 years ago in Merchant Services 0

View Pay Pal fees in a report

I would like to be able to see the Pay Pal fees DSP charges for using Pay Pal in a report where I can select the date parameters. This way I can give the report to my accountant and not just write down the amounts listed on screen.
Guest almost 3 years ago in Merchant Services 0

Add Student or Family name to the "Process Payment" page

I would like to be able to confirm I am on the correct family or student when processing a payment. Currently once you get to the screen where you submit the payment there is no name anywhere on the screen, only the totals and the cards available.
Marie Swasy over 1 year ago in Merchant Services 0

mark as paid

It would me nice if when someone prepays towards tuition if once after the tuition has been posted that it would mark it as paid. It makes the balance owed zero, but does not make it as paid.
Jillian Martin over 1 year ago in Merchant Services 0

Add Processing Fee to statements

Parents have questioned why their cc statement has a slightly higher number than what they see on the DSP statement. The answer is the DSP merchant services processing fee. Can you please allow us to choose if we want to show that fee on statements?
Laura Hamm about 3 years ago in Merchant Services 0

add a refunded button on main page of merchant services when refunded

When I did a refund I went back in and it gives me the option to do another refund. It should not.
Jean Mysliwiec over 3 years ago in Merchant Services 1 Already exists

Be able to set a minimum payment

I have had parents make several small payments in one day instead of just one lump payment. I would like an option to accept a minimum payment via credit card.
Guest almost 2 years ago in Merchant Services 0

Automatically Adjust Convenience Fee for those using the Advanced Option

If DSP raises the processing fee, the system should automatically adjust the fees for anyone using the advanced convenience fees. Fortunately I only lost 3 cents when the fee went up this month, but the only reason I realized there was an issue wa...
Zachari Wetz almost 2 years ago in Merchant Services 0 Will not implement

Zapier Reports

Could it be possible to add the following fields available to be Zapped to Quickbooks when a new payment processes? Season; Parent Email: Class Name. Thank you!
Kellee Bellile about 2 years ago in Merchant Services 0