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AutoPay

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Report for Expired Auto Pay Cards

There used to be a Report that would display Parents who had an expired (or soon-to-be expired) card saved in their Auto-Pay. Can that be resurrected? Our team would be more than happy to give a parent a courtesy notification that their saved paym...
Justin Kofoed over 2 years ago in AutoPay 0

Warning label on “just tuition”

I was not aware that this option charges tuition for everyone- even those who have already paid for the month via another method! It needs to have a warning that all accounts will have the tuition amount withdrawn from the customers account regard...
Guest about 1 year ago in AutoPay 0

Link account to Auto Pay List

Ugh!! I selet tuition only list for Auto Pay to process... See something I need to check regarding balance.... PLEASE give us the ability to click on either the parent or student which will bring us directly to their transaction page so I can revi...
Erin Montella about 1 year ago in AutoPay 0

AUTO PAY

If auto pay is scheduled in advance, run auto pay with everyone who set auto pay by the date it's scheduled to be processed, not the date you set it in advance. IE if I set auto pay on the 25th of the month to run on the 1st of the month, and some...
Lauren M Gibson about 1 year ago in AutoPay 0

Apply credits for drop-in and appointment charges

Parents should be able to use their credits towards drop-in charges and appointment charges. Currently credits are only available to use towards enrollment.
Guest over 3 years ago in AutoPay 0

More than 1 payment destination

It would be nice to have more that 1 destination account to process payments to for things like separate competition team income.
OFFICE almost 4 years ago in AutoPay 0

Control over transactions using DSP Merchant Services

Some transactions on statements are not sales and are instead a collection of funds to be transferred on to other parties. If processed using merchant services then transaction fees apply which deduct from the amount transferred and therefore for ...
Nichola Reynolds over 2 years ago in AutoPay 0

Autopay Transaction Memo: Make it Required Instead of Defaulting to a Date

When running auto-pay, the memo defaults to, "[current month, year] Tuition." Please make this a required field and do not provide a default memo. Many studios post tuition for the coming month, not the current one and we run charges for many othe...
Kimberly Bronson over 2 years ago in AutoPay 0

Yearly Payment Plans & Add Charges

We charge a yearly membership fee and would love to charge this based on when a student enrolls. The payment plan feature currently only allows monthly payments. We need yearly payments. AND we need it to automatically add the fee at that time eac...
BreAnna Liberto over 2 years ago in AutoPay 0

It would be great to turn off (not require) auto pay for free trial classes only.

I believe I am losing leads, because people aren't ready to commit to auto pay when signing up for a free trial class. But I want all current clients on auto pay.
Arielle Kessler over 2 years ago in AutoPay 0