I should be able to contact Merchant Services immediately whenever I have a problem. It is unacceptable that I now have to wait for an EMAIL... When you have an issue with a transaction, time is of the essence. It would prevent many issues.. and y...
Erin Montella
about 3 years ago
in Merchant Services
0
Will not implement
Cancellation of transaction allowed before close of business day.
I have QuickBooks and it has the ability of cancelling any credit or debit transaction if done before the end of the business day. This by far it the ultimate feature. I have just had an issue with having the wrong amount come out of a payment pla...
Erin Montella
about 3 years ago
in Merchant Services
0
Will not implement
Since changing the deposits to separate the ACH and Card charges in your transfers - it would be helpful if the form of payment of ACH would be entered in the student transaction - now I have to manually change each one to get the correct info on ...
Gail Hill
about 3 years ago
in Merchant Services
1
Will not implement
In MN we can only charge a convenience fee equal to what our payment processor charges us. At the moment in-person (DSP terminal) and online payments (DDP Merch Services) are set to the same % rate (2.9%). Could you create a way for us to charge d...
0
Will not implement
