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More Live Chat Reps

Hi, Live chat is great, but takes way too long need more representatives easiest way to solve most issues but the wait is brutal
Patrick Campbell almost 2 years ago in Communication 0 Will not implement

Select Primary Student for Sibling Discount

If siblings are taking the same amount of classes each, would like to select which student is the primary and which is the secondary for applying the sibling discount
Guest almost 2 years ago in Students 0

Drop Class Fee

This would be useful to have as an automatic setting!
Alora Weeks over 3 years ago in Registration 0

Add option for nontaxable items in Online Store

Not all items we sell on the online store are taxable in Connecticut. We need to be able to mark them as nontaxable so parents don't overpay. If someone is charged sales tax, even incorrectly, we have remit it to the state. If we back out the tax ...
Diana Perkins over 3 years ago in Online Store 0

Absent excuse on check in interface

It would be great on the check in feature to add the reason why the student is absent rather then have to go back and do it manually. I know it can be done in the class section, but if a student calls a head of time (to say they are sick/in quaran...
Jayme Shimooka over 3 years ago in Class Manager 0

Provide count of male & female or leaders & followers

We run adult partner dance classes so it would be ideal if the software could provide count of both male & female dancers so we know if we are going to be short of leaders or followers. We are currently having to manually go through the list s...
Brent Harding over 3 years ago in Students 0

One time credit card payment online

I think many parents would love the option to have a one-time payment for tuition via credit card on the portal. Instead of signing up for auto-pay and then canceling it. For example: If a parent prefers to pay with cash 9/10 times, but forgets to...
Meghan Libous over 3 years ago in AutoPay 1 Already exists

Bulk add online class links

I use the same Zoom link for all of my classes. It would be wonderful to add the info to "online classes" in bulk. I'm sure many of us use just 1 link per classroom or 1 link per teacher etc. by using a recurring "meet any time" Zoom meeting. A bu...
Beckie Young over 3 years ago in Classes 0

Have a volunteer section so they can check in

with current Covid restrictions , we need to have volunteers mostly parents check in and record vaccination status. We will use notes to record the vaccination status . Having the ability to have volunteered”checkin “ using the attendance forms wi...
Danielle McGivern over 3 years ago in Parents 0

Show on schedule at what time one class might transition from one studio to the next

We have instances where one class begins in one studio for warm-up then transitions into a different studio room for the remainder of their class. I am new to the software and haven't got to the visual schedule within the software yet to explore t...
Arianna Mevs over 3 years ago in Classes 0