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History should show emails sent from parent

We get emails form parents sent through the portal. They go to our Gmail but are not listed in History. Seems like they should be since this is a communication. ADDED: I do not want to have to go to Reports to see the history. I want them to go in...
Amanda Cobb over 3 years ago in Communication 1 Already exists

Is there a way I can charge a pro rata rate to trial students only when they enrol but not for returning students.

Hi I'm wondering if there is a way to acheive this or whether it could be made possible please? I charge for my classes termly. If a current student doesn't return to class in a new term until week 2 or 3 I would still like to charge them for the ...
Stuart over 3 years ago in Registration 4 Already exists

Student Notes

Need a place to add notes about allergies or special considerations for special students needs.
Leah Levy over 3 years ago in Students 1 Already exists

Parents can input child's sizes via the parent portal

It would be really helpful to collect this information for more automation
Claire Lloyd over 3 years ago in Parent Portal 0 Already exists

Attaching more than a single file to a mass email

I find that we are sending more and more zip files that contain a lot of information in them. Parents are sometimes having trouble opening these files. I would like to be able to attach multiple files when I am sending out mass emails to parents.
VALERIE RAPP over 3 years ago in Communication 1 Already exists

Why isn't required autopay working?

My settings say autopay is required to sign up but I only have two students showing up under autopay. I just got screwed over on a contract and went to charge their early dismissal fee just to learn that they don't have a card on file. I am pretty...
Anna Patterson over 3 years ago in AutoPay 1 Already exists

Can you make it compulsory to pay for classes at the time of registration?

when we have children sign up for workshops/holiday camps we have new people sign up who take up a space but never pay and subsequently we have to drop them and potentially miss out on other customers if the class was shown as full
Nadine Dessent over 3 years ago in Registration 1 Already exists

Post tuition even if box is unchecked

I have been a DSP customer since 2014 and this is my first year using online registration. My opening registration day was a mess!!! One thing that went wrong was in order for the process to flow, I unchecked many options including Collect first t...
Guest over 3 years ago in Registration 0 Already exists

Online Chat

To have 1 place where you can communicate with parents and ask/answer quick questions. To create group chats and have it all in 1 place so it's less confusing. No more facebook chats + email + text messages. Simple and easy in DSP and the Parent P...
Stephanie Delaurier over 1 year ago in Communication 1 Already exists