I was helping a parent purchase tickets and we had to "go back" on the purchase portal to input a discount code. There was no way to click into a cart to see what tickets she had already reserved. We had to wait for the reserved seats to time out ...
The checkout cart needs a timer because parents are going in and holding seats and not checking out. They are later abandoning the seats and others are having trouble getting on to purchase tickets because it looks like we are sold out.
The ability to open a student account and see what active events they have been assigned to instead of having to open the events and search for the child. We have multiple recital showtimes with different students so if a parent comes up to double...
It would be helpful to be able to edit venue name information in the event an error or misspelling is found. It this time there is not a way of making a correction.
It would be helpful to be able to click and preview what the customers see when your are on the edit page of the venue maker instead of having to make an event, assign the venue, and look at it.
Selling tickets for an event through DSP could be so much easier. In the space where you set up ticket sales, there should be a box to check about allowing ticket sales in the parent portal (instead of that being a completely separate setting that...
Printing labels from Recital Wizard - Recital Check in List
We would like to print labels for those students performing in two different shows. In the Recital Check In list report it appears at the very bottom of the list you can download the Recital Check In list as an Excel. But the way it downloaded was...
We had a parent who purchased tickets for the wrong event. I looked in Help and there in no help topic on it other than there's a $1/ticket fee, but there is no topic on how to correct the situation like what I encountered. Please add a page on ho...
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