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Communication

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Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co about 4 years ago in Communication 2 Will not implement

Email or Text Parents who have no completed their registration

Not sure if theres a way to do this and im missing it but I have parents who have selected their classes but not paid the registration fee to complete the registration. Would be great to email these parents reminding them to pay to complete their ...
Stephanie Henshaw about 1 year ago in Communication / Registration 1

WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS over 1 year ago in Communication 1

Ability to choose more than one class when robo-texting and mailing.

When sending a robot-text and/or a Robo-mail, it would be great to have the ability to choose more than one class at a time. Sometimes, for instance, you must cancel all of the classes one teacher is out for. Now, you have send out the same email ...
Guest 10 months ago in Communication 1 Already exists

More Chat Permission Customization for Staff

What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
Elisa Lopez 8 months ago in Communication 0

Studio Announcements Email - More info!

When a studio announcement is made, parents get an email that says they have a new 'note'. This wording doesnt make sense. Also, the announcement should be pulled across in the email thats sent so they can see the announcement in the email and don...
Jess Enblen over 2 years ago in Communication 1

Add a way to email groups from the groups setting. That way, leads and active parents in groups can receive the emails at the same time.

What specific challenge or problem does this idea solve? Having to email leads separately. How should this work? Add a button at the top of the leads (where you're able to see all parents in the list) to email the group. Who will benef...
Kaylie Olsen 3 months ago in Communication 0

Send a series of emails to prospects through Personal Assistant? (Trial Classes?)

Still trying to find a way to automatically send a "drip" campaign of emails to prospects/people that created accounts but did not enroll. This might be an answer to this need. Right now, our options are manually following up with information or d...
Debbie Werbrouck almost 4 years ago in Communication 0

Trial email preview

I would like to see what the trial email looks like before we send it
Guest over 2 years ago in Communication 2

Make opt-in to receiving emails required when registering so they will be able to receive communications . Should Not be their choice. We need to be able to contact them.

Many of our parents don't see the opt-in to emails tab when registering online. They can't add it later so it's a pain to fix it so we can communicate with them. Emails should always be automatically allowed.
Andrea Hagan almost 2 years ago in Communication 1 Will not implement