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Communication

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Need the ability to delete a chat

It looks like chat conversation on the studio side will be a mess if we cannot delete old chats and not just within the conversation.
Tanya Melech over 3 years ago in Communication 1

Add Days of the Week for Student Options for Text/Email Purposes

Have option to to choose "MONDAY" Students or any day of the week, so we can text/email easily students per day for weather cancellations, etc.
Rachel Leandri over 2 years ago in Communication 1

Ability to choose more than one class when robo-texting and mailing.

When sending a robot-text and/or a Robo-mail, it would be great to have the ability to choose more than one class at a time. Sometimes, for instance, you must cancel all of the classes one teacher is out for. Now, you have send out the same email ...
Guest 9 months ago in Communication 1 Already exists

Resend email button

To add a button or option to resend an email - not only view a sent email but resend when a family loses the email. Much easier than copying and pasting. :)
Meagan McGratten almost 3 years ago in Communication 1

Email or Text Parents who have no completed their registration

Not sure if theres a way to do this and im missing it but I have parents who have selected their classes but not paid the registration fee to complete the registration. Would be great to email these parents reminding them to pay to complete their ...
Stephanie Henshaw about 1 year ago in Communication / Registration 1

WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS over 1 year ago in Communication 1

Tiers for Membership Instead of Raising Price for Everyone

DSP is going up to $39 per month as of Jan 1, 2022 in order to offer phone support but I dont need phone support. DSP has been great about getting back to me over email or the chat feature. Can you please make this price change optional? If people...
Brianna Barron almost 4 years ago in Communication 3 Will not implement

More Chat Permission Customization for Staff

What specific challenge or problem does this idea solve? The chat feature does not allow for the main administrative account to be able to view and monitor all chats between other admin staff and clients. Studio owner should be able to view all ch...
Elisa Lopez 7 months ago in Communication 0

Personalise Emails with Parents first name & Student names

we would love to be able insert parent or students name into all emails. Dear <Parents First Name>. Or Hi <Students First Name>,
Pazaz Dance Co about 4 years ago in Communication 2 Will not implement

Studio Announcements Email - More info!

When a studio announcement is made, parents get an email that says they have a new 'note'. This wording doesnt make sense. Also, the announcement should be pulled across in the email thats sent so they can see the announcement in the email and don...
Jess Enblen over 2 years ago in Communication 1