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Communication

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Notification when a new text message comes in on Lead Center

It would be helpful to know when a new message comes in on Lead Center
Guest about 1 year ago in Communication / Leads and Prospects 2

Upgrade Robo-Text: Send-from Number

Currently the Robo-Text feature sends from a series of random 800 or 844 numbers. Would be ideal if this could send from the same number each time, or even better if it could send directly from our studio phone number so that families can reply wi...
Erika Bozinovski almost 4 years ago in Communication 2

Ability to choose more than one class when robo-texting and mailing.

When sending a robot-text and/or a Robo-mail, it would be great to have the ability to choose more than one class at a time. Sometimes, for instance, you must cancel all of the classes one teacher is out for. Now, you have send out the same email ...
Guest 8 months ago in Communication 1 Already exists

History of emails sent from parent to studio in the portal

I would like to have a record of all emails sent from a specific parent to the studio. It would be nice to have a log of this in their account and in the portal. (of course messages sent through the portal)
Traci Finch over 2 years ago in Communication 0

Email or Text Parents who have no completed their registration

Not sure if theres a way to do this and im missing it but I have parents who have selected their classes but not paid the registration fee to complete the registration. Would be great to email these parents reminding them to pay to complete their ...
Stephanie Henshaw about 1 year ago in Communication / Registration 1

Absence Notification To Teachers For Class When Submitted By Parent In Their Portal

Would like to propose having a setting where teachers will receive an email notification for when a parent enters an absence in their portal. Similar to when a parent schedules a private lesson or appointment it goes to the teacher too. We know it...
Amy Habel over 3 years ago in Communication 0

WAITING LISTS - Allow parent to see their waitlists on their portal and highlight class when emailing

Show parents the waitlists they have joined within their parent portal When emailing the waitlist automatically pull through the class name, day and time and student name - built in merge fields Parents have multiple chidlren on mulitpe lists and ...
PIRRIE PERFORMING ARTS about 1 year ago in Communication 1

Be able to see if a parent opened email sent to them

This feature was one of my favorites in Studio Director. It would be helpful to know if a parent has received the email sent to them and viewed it
Katie Ibarra almost 3 years ago in Communication 0

Automate Personalized Emails

For automation in emails, it would be useful for marketing and customer service for the emails to be personalized by first or last name.
Stephanie Masullo over 1 year ago in Communication 0

Resend email button

To add a button or option to resend an email - not only view a sent email but resend when a family loses the email. Much easier than copying and pasting. :)
Meagan McGratten almost 3 years ago in Communication 1