Ideas Portal
For Studio Pro
ADD A NEW IDEA

Communication

Showing 408

Ability to see likes/loves in the chat feature

What specific challenge or problem does this idea solve? There really is no point in having a like/love feature in the chat if you as the admin are unable to see who liked/loved something. For example, I could say in #parents "There is no class ...
TDC Admin 3 months ago in Communication 0

Robo Text: Allow Filter for Season Enrolled and/or Other Status

What specific challenge or problem does this idea solve? When we are trying to communicate via Robo-Text it would be great to be able to do "All Students in XX Season" or "All Students in XX Event". We have had multiple complaints about parents wh...
Elijah Burk 4 months ago in Communication 0

Show ALL emails and texts in History

When a parent creates a new account, an automated email is sent. This does not appear in History. When a parent adds a new student, an automated email is sent. This does not appear in History. History does not show the record of all emails and tex...
Amanda Cobb over 3 years ago in Communication 3

Adding channels in Class Manager Chat in order to create different threads.

What specific challenge or problem does this idea solve? Creating more streamline chat functions. How should this work? Customizable chat channels Who will benefit (Admins, Staff, Students)? Staff, Families How will this change i...
Cheryl Wallace about 1 month ago in Communication 0

Emailing LEADS and Prospects

Suggesting a way to email leads and prospects all at once as well as text messages. That way they are also getting messages even though they have not joined.
Regina Covington about 2 years ago in Communication 0

TEXT CENTER

Would love to have the ability to two way text all clients and not only leads. The Studio Chat requires them to be in their app, have notifications enabled. Most won't do it as it's one more app one more thing. Everyone texts.
Rayna Flaherty 10 months ago in Communication 0 Planned

Show Dates & Time on Chat messages

When reading chats it would be an added value to have a date and time stamp on the messages. For example a message reading ”Rehearsal cancelled today”, could be easily misunderstood if someone reads it outside of the day it was sent.
Terri-Lee Shykula about 3 years ago in Communication 0

Send emails and text messages to both sets of parents

Original Title: Please, please, please add the ability to send emails and text messages to BOTH sets of parents instead of just the primary parent. It would be so helpful! When a student has two households, it becomes very tedious to add the secon...
Guest over 2 years ago in Communication 2 Already exists

Notification when a new text message comes in on Lead Center

It would be helpful to know when a new message comes in on Lead Center
Guest over 1 year ago in Communication / Leads and Prospects 5

Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements

We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Office Desk about 3 years ago in Communication 0