Ideas Portal
For Studio Pro
ADD A NEW IDEA

Communication

Showing 397

Please allow families to see their history of DSP-sent-emails!

On the admin side, I can click on "history" under a family and see what emails have been sent to them. Please allow access to this on the family's log-in side. We have MANY parents that say they did not get an email. We look on our history and sho...
Alana Jean-Louis over 1 year ago in Communication 1 Already exists

Alphabetize The Groups In The Student Screen More Menu

What specific challenge or problem does this idea solve? Easily finding the group to select. When sending an email to a group from the More menu in the student screen, the groups are not in alphabetical order, they are in order of when they were c...
Bridgett Bruderer about 2 months ago in Communication 0

Change the "Convenience Fee" to say "Credit Card Processing Fee" for when we send receipts/statements

We have people sometimes complain about why there is a convenience fee so it would be nicer if it stated "Credit Card Processing Fee" so clients know it is just due to having a card & can pay with checks/cash with no fee.
Office Desk almost 3 years ago in Communication 0

allow the studio to unsubscribe parents

It would be helpful for the studio to be able to unsubscribe parents from emails on our end. This way parents who are technologically challenged, or just don't pay attention to the unsubscribe button on every email, can be removed from our mailing...
Zachari Wetz almost 2 years ago in Communication 1

Would love for the system to auto email the specific teacher of a class when a new student enrolls in their class or signs up for a trial class.

In the customer chat, the only way currently is to add each teacher to the communication email list which would send an email to everyone every time. It would be nice for teachers to adjust their class plans if they have a student doing a trial th...
Kerrie Burg over 1 year ago in Communication 0

WDSP-TV Improvements: Larger Text, Mp4 link doesn't repeat, can't edit once posted)

What specific challenge or problem does this idea solve? Allows us to provide better communication to our families How should this work? Should be able to edit the text instead of delete it. The ability to upload a link to upper right is nice, but...
Erica Willemsen about 2 months ago in Communication 1

Email Communication

I would like to be able to see who I am emailing on the email page. As of now, it only shows how many people are being emailed, but it does not allow me to see who is being sent the email.
Samantha Byrd 9 months ago in Communication 0

Trial emails - Admin ability to send these or cancel these on the day or ahead of automation

Allow admin to send the automated class trial email reminder instantly on the day of the trial if someone signs up that day. Allow the automated 'Thanks for coming' trial email to be cancelled if a parent contacts us before it's set to send.
PIRRIE PERFORMING ARTS about 2 months ago in Communication 1

Show email address in robo mailer so you can remove individuals

The option to view email recipients in Robo mailer so you can remove individuals. Particulary useful when selcting multiple classes and needing to remove only one or two students.
PIRRIE PERFORMING ARTS about 1 year ago in Communication 0

Notification sent to parent if credit card declines from a "payment plan" charge

Would love an email to be sent if a credit card declines from a "payment plan" charge. I know it's done from an "autopay" charge but it would be great to have this automated so we don't have to manually send it. Thanks!
Belinda Lenhard almost 3 years ago in Communication 0