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For Studio Pro
Categories Communication
Created by Kathryn Warshaw
Created on Aug 21, 2025

Add more phone customer service hours in the afternoon


What specific challenge or problem does this idea solve?

Many small studios dont start classes until after school starts, and they arent necessarily at their studio until a few hours before that. Likewise, many are not on eastern standard time zone, which means in order to get a hold of you they have to get there many hours earlier. Likewise, many times if you call even a half hour before the "closing time" no one answers.

How should this work?

You extend call time hours later to accomodate for the other time zones and answer calls.

Who will benefit (Admins, Staff, Students)?

YOUR CUSTOMERS

How will this change impact your daily tasks or overall experience?

I will be able to find solutions to my problems faster and understand how to do things with studio pro