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Communication

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    Email (robo-mailer) improvements: robust filters, preview of recipients, check-boxes to include or exclude

    We just moved from Jackrabbit to DSP and didn't realize how different DSP's emailing system would work. As we begin our season, we're spending A LOT of time trying to send out emails manually because DSP's email is so far behind. Here are some thi...
    Jeanne Mam-Luft over 4 years ago in Communication 6

    Allow the ability to choose Studio Announcements for Separate Locations

    We have 2 studios and each has its own location and season. Please consider the ability to choose location for studio announcements What specific challenge or problem does this idea solve? How should this work? Who will benefit...
    PIRRIE PERFORMING ARTS 4 months ago in Communication 0

    Upgrade Robo-Text: more than 160 characters

    As text systems have been significantly upgraded over the years, texts are no longer limited to 160 characters, so it would be HUGE if WE weren't limited to 160 characters per text anymore, as well.
    Erika Bozinovski over 4 years ago in Communication 1

    add a live video one on one chat tool

    What specific challenge or problem does this idea solve? give parents and students more options for more detailed comuncation How should this work? i would like for it where it would operate simalar to zoom but have it where it would have ...
    Michael Ward 21 days ago in Communication 0

    Edit Emails after they have been sent

    What specific challenge or problem does this idea solve? How should this work? Who will benefit (Admins, Staff, Students)? How will this change impact your daily tasks or overall experience?
    Isa Cardoso 3 months ago in Communication 1 Will not implement

    Make Small Batch Emails Automatic

    What specific challenge or problem does this idea solve? Preventing emails from going to spam or being completely blocked by email servers. How should this work? When sending an email to more than a certain number of people (whatever numbe...
    Zachari Wetz 26 days ago in Communication 0

    Smart Fields for email / text customization "Hey {First name}"

    What specific challenge or problem does this idea solve? Incorporate smart fields in to robo mailer emails / robo texts that personalize the message i.e. "Hi {First name}" or insert "{dancer name}" to customize and make it feel more personal to ...
    Guest 4 months ago in Communication 1

    Add command placeholders in email/SMS templates to automatically insert a child's name, parent's name, and other relevant details, similar to most CRMs.

    What specific challenge or problem does this idea solve? Currently, when sending emails or SMS messages, staff must manually type or copy-paste names and details, increasing the risk of errors and making communication less efficient. This feature ...
    Daniel Harris 10 months ago in Communication 0

    Emailing a class

    What specific challenge or problem does this idea solve? When emailing a class, the class title isn't at the top. Sometimes I questioned if I have selected the correct class. If the title was there I wouldn't need to come out and start over. If th...
    Guest 5 months ago in Communication 0

    Business Name on Text Message

    When you send a text message to families it would be nice if it said from "studio name" instead of a random number.
    Meaghan Valego over 2 years ago in Communication 1 Planned