parents get stuck on the enrollment page because they don't see that the next step is to enroll in autopay. Make that super clear
Make a list of the enrollment step the parent needs to follow to enroll. Put a pop up arrow pointing to the autopay enrollment. If some studios don't require autopay, they should be able to adjust that in their settings. This is the #1 thing that ...
Holly Derville-Teer
almost 4 years ago
in Parent Portal
0
I would love it if we could target studio announcements by group, or by age. For instance, if I'm adding a new preschool class, I'd love to have an announcement pop up just for parents of kids that age, instead of for everyone. Or have an announce...
We always need to know student's school grade level for our Annual Performances in terms of chaperones and parent volunteers. I would like to pose the idea of an automatic school grade level after it is entered in the system as a field when they s...
I accidentally created a pmt plan and listed the wrong date. I had to delete the plan and it's now forever under history. Not a clean look and could cause future confusion since there's nowhere to write a "note" as to why it's there. You have a pl...
Belinda Lenhard
about 3 years ago
in Parent Portal
0
The class day and time for registered classes should be visible in the parent portal. Parents use this to check their dancer's schedule and it doesn't even show the day or time, just the name of the class.
Bridgett Bruderer
about 3 years ago
in Parent Portal
0
HELLO It would be good to have a button in the portal called : ' Cancellation Request" . This would simply link to our email , same as the contact us button, and the customer could follow our procedure to provide 4 weeks notice in writing to cance...
There's no "register" label in the portal... it's just assumed.
People don't know what they are looking at in the portal when they go to schedule a trial or register for a class. There's no "trial button" or "register" button, just an unlabeled check box and a blue word reading trial. There needs to be a clear...
Christopher Bull
over 3 years ago
in Parent Portal
0
Normal users should not be able to access Parent Portal
What specific challenge or problem does this idea solve? Normal users are able to access any parent's online portal, including actions like changing student and payment information, and initiating credit card payments as if they were the parent th...
We would love to give our parents the option to pay with their bank cards (debit/interact - or bank cards powered by visa etc.) directly in their parent portal. In the US this is called AHC I believe. Please can we expand this feature to non Ameri...
Elisabeth Breckenridge
11 months ago
in Parent Portal
0
0
0
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