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Declined Pmt - Choose Rerun Pmt Date

Wondering if you can change the date to rerun a pmt (created in "pmt plans" for future date) that doesn't go through. We had a few that were setup under "pmt plans" that were like that. Right now it reruns 3 days later but we'd prefer it to be 2 d...
Belinda Lenhard almost 3 years ago in AutoPay 0

Pull auto-pay based on memo item

When I click on a class, I want to be able to click class "transactions" and then from the class fees I have added, have an options to pull that class fee for all students in the class at the same time from the action button-see attachement. I lik...
Michelle Capunay almost 3 years ago in AutoPay 0

Option on Ezidebit form for fortnight / monthly schedule

Hi - it would be very helpful if the online Ezidebit form (when someone signs up for AutoPay) had an option for the parent to select - for us that would be fortnightly or monthly. I'm sure many other studios would want this, possibly even a weekly...
Rebecca Morley over 3 years ago in AutoPay 0

Description and memo on auto pay should be the same.

When running auto-pay on the 23rd of upcoming month, I type in Dec 2021 tuition in the memo and description, however since the charge is run in November each transaction is labeled November auto-pay. This leads to each student thinking they are be...
Cathy Jansen over 3 years ago in AutoPay 0

Why isn't required autopay working?

My settings say autopay is required to sign up but I only have two students showing up under autopay. I just got screwed over on a contract and went to charge their early dismissal fee just to learn that they don't have a card on file. I am pretty...
Anna Patterson over 3 years ago in AutoPay 1 Already exists