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AutoPay

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It would be great to turn off (not require) auto pay for free trial classes only.

I believe I am losing leads, because people aren't ready to commit to auto pay when signing up for a free trial class. But I want all current clients on auto pay.
Arielle Kessler about 2 years ago in AutoPay 0

More than 1 payment destination

It would be nice to have more that 1 destination account to process payments to for things like separate competition team income.
OFFICE about 3 years ago in AutoPay 0

ACH in Canada is available through Stripe

ACH is offered in Canada by Stripe. When do you plan on incorporating this into DSP?
Christopher Bull about 1 year ago in AutoPay 0

When parent is made inactive, payment plans should automatically be canceled.

Once you make a parent inactive their active payment plan should be automatically cancelled. Their auto-pay is made inactive once they are inactive.
Charlotte Caruthers about 1 year ago in AutoPay 0

Auto Pay Job Status Detail Page - Mark a declined payment as paid when they pay

When I had 308 go through Auto-Pay, I had 10 Failed. As I continue to check to see if they've paid, is there some way for us to change the RED X to Paid? I keep having to toggle back an forth with this page and the Customer Journal page. Thank you...
Pam Arnott about 1 year ago in AutoPay 0

Export Capability for Batch Deposit Detail

DSP Merchant Payments is cheaper and easy to use, however there is no capability to export the details (payments and fees) of batch deposits. Currently you can only select the details of a SINGLE batch and then export or view which payments were i...
Kellee Bellile about 2 years ago in AutoPay 0

Please add a monthly donation button to auto pay registration

We would love to add an option for our families to donate with their monthly tuition. Basically, when they set up autopay they would indicate that they would like to add a $5 or $10 monthly donation to their tuition. I feel like DSP should have th...
Columbia Dance about 1 year ago in AutoPay 0

A notification to parents when paying that reminds them of policies such as late fees ETC

I would love for DSP to become a platform that send out reminders and calendars
Guest over 3 years ago in AutoPay 0

You can't void a transaction seconds after doing it

If I accidentally make a wrong charge, I can't go in the Merchant Services immediately and void the transaction. Only option is to refund. Would like to be able to void if it's done within minutes of transaction. thanks
Cindy Hubberd over 3 years ago in AutoPay 1

Run Individual Payment Plan Reports That Are On Auto Pay

There needs to be a way to run reports for individual Payment Plans. Example, when we go to pull our first recital payment on Oct. 15, I want to be able to run a report later that day specifically to see who's payments did not go through.
Cassandra Spohn over 3 years ago in AutoPay 0